Transportation Coordinator
About the role
About Us!
Community Outreach provides home support services that enhance the quality of life for seniors, people with varying abilities and people recovering from illness or injury. Our many programs and services help individuals to stay independent and remain active and social. Our organization operates under Knollcrest Lodge in Milverton, Ontario and abides by the Mission, Vision and Values of Knollcrest Lodge. We are a charitable non-profit agency, providing quality services that have supported families since 1989.
Your Opportunity!
We are currently hiring a Part-Time Temporary Transportation Coordinator (3 days/week, contract ends on or around December 31, 2025). In this role, you’ll play a key part in ensuring the smooth daily operations of our transportation services. Working closely with clients, drivers, and community partners, you will coordinate routes and schedules to help clients maintain their independence and access essential services. This role is ideal for someone who is organized, proactive, and comfortable working both independently and collaboratively in a client-focused environment.
Key Responsibilities:
- Coordinate daily transportation schedules and routes for clients, ensuring reliable and timely service
- Communicate with clients, drivers, staff, and community partners to ensure service delivery meets individual needs
- Maintain accurate records of trips, mileage, incidents, and vehicle maintenance
- Monitor vehicle conditions and coordinate repairs as needed
- Schedule and support additional programs such as Meals on Wheels, wellness classes, and social programs
- Respond to client concerns or service issues in a professional and timely manner
- Track and submit statistical data monthly, quarterly, and annually
- Collect and reconcile client payments (e.g., transportation or service fees)
- Represent Community Outreach Services at public events, meetings, and community functions when needed
Job Requirements:
- Current CPR and First Aid certification considered an asset
- Previous experience working with seniors, adults, and people with disabilities
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, Publisher), Canva, and database programs
- Excellent verbal and written communication skills
- Self-starter with a flexible, conscientious, and adaptive approach
- Ability to work both independently and as part of a team
- Access to a reliable vehicle, valid driver’s license, and clean driving record
This position is posted to fill a vacancy.
Community Outreach (c/o Knollcrest Lodge) is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Pay: $22.00 per hour
Expected hours: 22.5 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 2025-06-28
Transportation Coordinator
About the role
About Us!
Community Outreach provides home support services that enhance the quality of life for seniors, people with varying abilities and people recovering from illness or injury. Our many programs and services help individuals to stay independent and remain active and social. Our organization operates under Knollcrest Lodge in Milverton, Ontario and abides by the Mission, Vision and Values of Knollcrest Lodge. We are a charitable non-profit agency, providing quality services that have supported families since 1989.
Your Opportunity!
We are currently hiring a Part-Time Temporary Transportation Coordinator (3 days/week, contract ends on or around December 31, 2025). In this role, you’ll play a key part in ensuring the smooth daily operations of our transportation services. Working closely with clients, drivers, and community partners, you will coordinate routes and schedules to help clients maintain their independence and access essential services. This role is ideal for someone who is organized, proactive, and comfortable working both independently and collaboratively in a client-focused environment.
Key Responsibilities:
- Coordinate daily transportation schedules and routes for clients, ensuring reliable and timely service
- Communicate with clients, drivers, staff, and community partners to ensure service delivery meets individual needs
- Maintain accurate records of trips, mileage, incidents, and vehicle maintenance
- Monitor vehicle conditions and coordinate repairs as needed
- Schedule and support additional programs such as Meals on Wheels, wellness classes, and social programs
- Respond to client concerns or service issues in a professional and timely manner
- Track and submit statistical data monthly, quarterly, and annually
- Collect and reconcile client payments (e.g., transportation or service fees)
- Represent Community Outreach Services at public events, meetings, and community functions when needed
Job Requirements:
- Current CPR and First Aid certification considered an asset
- Previous experience working with seniors, adults, and people with disabilities
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, Publisher), Canva, and database programs
- Excellent verbal and written communication skills
- Self-starter with a flexible, conscientious, and adaptive approach
- Ability to work both independently and as part of a team
- Access to a reliable vehicle, valid driver’s license, and clean driving record
This position is posted to fill a vacancy.
Community Outreach (c/o Knollcrest Lodge) is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Pay: $22.00 per hour
Expected hours: 22.5 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 2025-06-28