About the role
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Medical Laboratory Assistant Supervisor or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department.
Duties/Accountabilities:
-
Performs clerical duties such as scheduling appointments, performing computer entry, filing, telephoning, faxing, and invoicing.
-
Receives and registers patients by obtaining necessary information for patient data and test entry into the Laboratory Information System according to established procedures. Explains sample collection procedures to and answers related questions of patients.
-
Receives, processes, and prepares (centrifuges) patient samples in accordance with established procedures.
-
Prioritizes workflow and prepares (packages) samples for send-out in accordance with all transportation regulations and procedures.
-
Distributes, files, retrieves, and disposes of laboratory specimens, slides, and blocks.
-
Mails and distributes patient reports as required.
-
Maintains (counts, stocks and alerts appropriate leader when volume is low) laboratory inventory and supplies.
-
Maintains a variety of records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, inventory logs.
-
Cleans/disinfects/wipes work area(s) as per established procedure
-
Assists with the orientation of new department staff as directed.
-
Participates in departmental continuous quality improvement activities and utilizing knowledge of laboratory workflow provide input to problem solve and improve service and processes.
-
Performs other related duties as assigned.
Qualifications:
Education, Training and Experience
- Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to communicate effectively, both verbally and in writing.
- Able to deal with others effectively
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
- Ability to organize work
- Ability to type at 45 w.p.m
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
About the role
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Medical Laboratory Assistant Supervisor or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department.
Duties/Accountabilities:
-
Performs clerical duties such as scheduling appointments, performing computer entry, filing, telephoning, faxing, and invoicing.
-
Receives and registers patients by obtaining necessary information for patient data and test entry into the Laboratory Information System according to established procedures. Explains sample collection procedures to and answers related questions of patients.
-
Receives, processes, and prepares (centrifuges) patient samples in accordance with established procedures.
-
Prioritizes workflow and prepares (packages) samples for send-out in accordance with all transportation regulations and procedures.
-
Distributes, files, retrieves, and disposes of laboratory specimens, slides, and blocks.
-
Mails and distributes patient reports as required.
-
Maintains (counts, stocks and alerts appropriate leader when volume is low) laboratory inventory and supplies.
-
Maintains a variety of records such as standing orders and requisitions, temperature records, cleaning and disinfection logs, inventory logs.
-
Cleans/disinfects/wipes work area(s) as per established procedure
-
Assists with the orientation of new department staff as directed.
-
Participates in departmental continuous quality improvement activities and utilizing knowledge of laboratory workflow provide input to problem solve and improve service and processes.
-
Performs other related duties as assigned.
Qualifications:
Education, Training and Experience
- Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to communicate effectively, both verbally and in writing.
- Able to deal with others effectively
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
- Ability to organize work
- Ability to type at 45 w.p.m
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.