Box Office Attendant | Seasonal Part-Time | Temple Gardens Centre
Top Benefits
About the role
Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
Under the supervision of the Box Office Manager and Box Office Supervisor, this position is responsible for handling ticket sales and providing customer service for all ticketed events processed through SaskTix at the Temple Gardens Centre.
This is a seasonal part-time role and will be available from July 22, 2025 to August 15, 2025.
This role pays an hourly rate of $15.35 - $16.00 CAD
This position will remain open until August 15, 2025.
About the Venue:
The Temple Gardens Centre in Moose Jaw stands as southern Saskatchewan’s premier venue, encompassing 210,000 square feet of versatile space dedicated to community recreation and entertainment, boasting a 4500 seat arena, 8 sheet curling rink with a two tier lounge overlooking the ice and meeting and conferences spaces.
Responsibilities:
- Know and understand the operations of the Paciolan ticketing system
- Familiarity with the SaskTix website and its navigation
- Understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons’ requests for information, sales or support
- Reconcile all monies received from ticketsales by the end of the shift
- Maintain high level of confidentiality
- Additional duties may be assigned by Box Office Manager or Box Office Supervisor
Qualifications:
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customerservice skills
- Experience working with the public and handling cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible/casual schedule and/or extended hours, including but not limited to working early mornings, afternoons, nights, weekends and holidays in addition to traditional business hours
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skillsin the English language
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Box Office Attendant | Seasonal Part-Time | Temple Gardens Centre
Top Benefits
About the role
Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
Under the supervision of the Box Office Manager and Box Office Supervisor, this position is responsible for handling ticket sales and providing customer service for all ticketed events processed through SaskTix at the Temple Gardens Centre.
This is a seasonal part-time role and will be available from July 22, 2025 to August 15, 2025.
This role pays an hourly rate of $15.35 - $16.00 CAD
This position will remain open until August 15, 2025.
About the Venue:
The Temple Gardens Centre in Moose Jaw stands as southern Saskatchewan’s premier venue, encompassing 210,000 square feet of versatile space dedicated to community recreation and entertainment, boasting a 4500 seat arena, 8 sheet curling rink with a two tier lounge overlooking the ice and meeting and conferences spaces.
Responsibilities:
- Know and understand the operations of the Paciolan ticketing system
- Familiarity with the SaskTix website and its navigation
- Understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons’ requests for information, sales or support
- Reconcile all monies received from ticketsales by the end of the shift
- Maintain high level of confidentiality
- Additional duties may be assigned by Box Office Manager or Box Office Supervisor
Qualifications:
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customerservice skills
- Experience working with the public and handling cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible/casual schedule and/or extended hours, including but not limited to working early mornings, afternoons, nights, weekends and holidays in addition to traditional business hours
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skillsin the English language
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.