Your Moneris Career - The Opportunity

You will have experience using professional concepts and goals to resolve complex problems. You will select methods and evaluation criteria to obtain results.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship : You will report to the Director, Product.

Your Moneris Career - What you'll do

• Work independently, with guidance in only the most complex situations
• Maximize the value delivered by the product team by ensuring that the product backlog is aligned with customer needs. Lead in complex product delivery (or a group of products) to support overall goals
• Contribute to the formulation product strategy; Ensure understanding of product portfolios against overarching product and corporate strategies
• Manage all elements of the product life cycle including gathering and creating product requirements, introducing new features and functionality (including determining the appropriate product solution bundle), retiring outdated or redundant features, and providing product support for product launches
• Support market intelligence analysis and translate the customers' needs into the product vision.
• Accountable for feedback loop to inspect and adapt the product through frequent increments (Continuous improvement). This includes managing and soliciting feedback from clients, sales, technology and operations on tech trial and pilot, working with the organization to deliver best in market solution and address / prioritize any remediation needed before commercial launch.
• Take accountability for a portfolio of products and the product lifecycle of the entire portfolio beginning from product ideation and following through to product delivery and deployment. Deliver increments of value with release planning and roadmaps. Deliver products on budget, within defined scope, and with agreed-upon specifications to allow the achievement of defined benefits and Objective & Key Result (OKR) success metrics
• Accountability is inclusive of revenue, product cost, customer satisfaction, adoption/usage, and innovation rate (maintenance vs new features)
• Prioritize product requirements against resources and revenue opportunities to maximize impact of future releases against achieving published corporate priorities
• Maintain a high level of transparency and communication through proactive interactions with the product team. Fosters collaborative relationships with internal partners to ensure the success of the Product roadmap, Product readiness, and product launch

Your Moneris Career - What you bring

• Bachelor's degree required, or equivalent work experience.
• Minimum 3 years experience working in a product management capacity, managing multiple products through the full product life cycle
• Knowledge of Agile methodologies and best practices and the use applicable tools and processes.
• Experience in strategic planning, project lifecycle management, portfolio management, compliance, and change management
• Proficient in leading product roadmaps and requirements gathering and communicating progress/approach with peers, clients and leaders.
• Knowledge and application of both theoretical and practical aspects of product management, including several product management tools and techniques
• Work in teams across the organization with multiple partners and to influence and align others
• Ability to adapt quickly to changing priorities
• Strong work ethic with ability to work in a team or on own
• Experience in payment systems and the merchant acquiring business is an asset

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.