About the role
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
This position will work with customers both internal and external providing support, information and/or documentation in response to their requests; or inquiries about SGS services, pricing and status of analysis, ongoing throughout the performance of the Company's contractual obligations. Deliver timely and trustworthy service to the customer while ensuring that Company quality and integrity standards are preserved.
Responsibilities:
-
Receive and process customer requests for services
-
Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
-
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
-
Maintain filing system.
-
Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
-
Monitor accounts receivable and communicate with customers to collect unpaid account balances when required
-
Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements
-
Maintain job order records and filing systems
-
Schedule employees for inspections (i.e. train supervisions, audits) as necessary
-
Receive, inspect, sort, and label client samples; log-in samples to the SGS system, prepare labels and dispatch the samples to Sub-contract samples to other SGS laboratories or external non-SGS laboratories as appropriate and maintain the sub-contract documents.
Qualifications
-
Minimum of a High School Diploma or a General Educational Development equivalency (GED).
-
A post secondary education in a recognized administration or science program would be an asset.
-
1 - 3 years of previous working experience in an Administrative related role.
-
Good hand/eye coordination when handling samples & various equipment.
-
Must use good judgment to identify and resolve problems on the job. When in difficulty refer problems to his/her supervisor for resolution.
-
of creativity required in solving routine problems.
-
Able to work well under pressure during high (peak) workloads and balancing conflicting demands of high volume versus the quality of results.
-
Candidates should be proficient in using various type of computer software (Word, Excel, etc.)
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community; we therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines.
Posts will be removed if they are:
- Offensive, defamatory, discriminatory or obscene
- Fraudulent, deceptive or misleading
- In violation of any intellectual property rights
- In violation of any law or regulation
- Abusive, harassing, stalking or attacking others
- Trolling or deliberate disruption of discussion
- Commercial solicitations or personal promotion
- Spam, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by SGS Société Générale de Surveillance SA, Switzerland.
About the role
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
This position will work with customers both internal and external providing support, information and/or documentation in response to their requests; or inquiries about SGS services, pricing and status of analysis, ongoing throughout the performance of the Company's contractual obligations. Deliver timely and trustworthy service to the customer while ensuring that Company quality and integrity standards are preserved.
Responsibilities:
-
Receive and process customer requests for services
-
Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
-
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
-
Maintain filing system.
-
Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
-
Monitor accounts receivable and communicate with customers to collect unpaid account balances when required
-
Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements
-
Maintain job order records and filing systems
-
Schedule employees for inspections (i.e. train supervisions, audits) as necessary
-
Receive, inspect, sort, and label client samples; log-in samples to the SGS system, prepare labels and dispatch the samples to Sub-contract samples to other SGS laboratories or external non-SGS laboratories as appropriate and maintain the sub-contract documents.
Qualifications
-
Minimum of a High School Diploma or a General Educational Development equivalency (GED).
-
A post secondary education in a recognized administration or science program would be an asset.
-
1 - 3 years of previous working experience in an Administrative related role.
-
Good hand/eye coordination when handling samples & various equipment.
-
Must use good judgment to identify and resolve problems on the job. When in difficulty refer problems to his/her supervisor for resolution.
-
of creativity required in solving routine problems.
-
Able to work well under pressure during high (peak) workloads and balancing conflicting demands of high volume versus the quality of results.
-
Candidates should be proficient in using various type of computer software (Word, Excel, etc.)
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.
About SGS
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
Community Guidelines SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS. We want to promote an informative and enjoyable environment within this community; we therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines.
Posts will be removed if they are:
- Offensive, defamatory, discriminatory or obscene
- Fraudulent, deceptive or misleading
- In violation of any intellectual property rights
- In violation of any law or regulation
- Abusive, harassing, stalking or attacking others
- Trolling or deliberate disruption of discussion
- Commercial solicitations or personal promotion
- Spam, link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices
Intellectual Property Statement Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by SGS Société Générale de Surveillance SA, Switzerland.