Job Description

We're a high-growth cat CPG brand with expanding partnerships across major retail chains. We need someone to own and optimize our vendor relationships while managing complex EDI operations and ensuring flawless execution at scale.

We're building our operations dream team to handle our rapid retail expansion, and this B2B Vendor Logistics Manager role is critical to maintaining our reputation with key partners. Join a team focused on operational excellence and growth through strategic retail partnerships.

The Reality

• Managing EDI operations for multiple major retail partners with strict compliance requirements and costly chargeback penalties
• Balancing inventory allocation across competing retail channels during peak demand periods
• Operating in a fast-paced environment where compliance issues can impact relationships worth millions in revenue
• Retail partners have complex, evolving requirements that require constant monitoring and quick adaptation
• Order volumes fluctuate significantly, requiring agile coordination across internal teams

What You'll Actually Do

• Serve as the critical bridge between our company and retail partners while building processes that scale with our growth.
• Master EDI operations: Manage daily purchase orders, invoices, and ASNs while ensuring 100% compliance with retailer-specific requirements and minimizing chargebacks
• Build strategic partnerships: Develop and maintain relationships with key contacts at retail partners, becoming their trusted point of contact for all fulfillment matters
• Drive operational excellence: Coordinate cross-functionally to ensure accurate, timely order fulfillment while identifying process improvements through data analysis
• Manage complexity: Navigate retailer-specific requirements, maintain comprehensive documentation, and communicate changes effectively across internal teams
• Optimize performance: Analyze fulfillment data to identify bottlenecks, recommend solutions, and implement improvements that enhance partner satisfaction

Requirements

• 3+ years experience in logistics, vendor management, or retail operations
• Strong understanding of EDI systems and retail compliance requirements
• Experience managing relationships with major retail partners
• Analytical mindset with ability to identify process improvements through data
• Excellent communication and coordination skills across multiple stakeholders
• Detail-oriented with ability to manage multiple complex requirements simultaneously

Personality Fit

You need to be highly detail-oriented (compliance matters), relationship-focused (partner satisfaction is critical), proactive (anticipate and prevent issues), adaptable (requirements change frequently), collaborative (work across multiple teams), analytical (data-driven decision making), and resilient (handle pressure from multiple stakeholders while maintaining quality).

** Compensation:** Competitive salary + benefits.