Senior HR Manager - Western Canada
About the role
Job Title: Senior HR Manager
Location: Support for Western Canada
Salary Range: $110,000 to $125,000
Status: Full Time
About the Role:
The Senior HR Manager is responsible for executing the human resources strategy across the Alpines’ organization and for oversight of 2 HR Business Partners located in the Delta office. This position advises Operations Management team, translating business objectives into comprehensive HR initiatives that drive organizational performance, foster a positive culture, and ensure compliance. The Senior HR Manager leads all aspects of HR, including talent management, labour relations, and HR operations. They will also have dotted line reports such as an Occupational Health and Safety Coordinator.
What You Will Do:
- Team Leadership & Development:
- Leads, mentors, and develops a high-performing HR team including HR Business Partners and Occupational Health and Safety Representative(s), fostering a collaborative and supportive environment.
- Provides guidance on employee and labour relations issues, investigations and escalations.
- Supports HR team by providing coaching on and professional development opportunities to team members, ensuring their continuous growth and expertise.
- Manages escalations from the HR team and client groups and seeks to resolve in a win-win approach.
- Strategic Business Partnership:
- Develops, implements, and leads HR initiatives that aligns long-term goals of the organization.
- Serves as a trusted advisor to operations leadership on all human resources matters, including but not limited to performance management, change management, workforce management, labour relations and occupational health and safety.
- Proactively identifies HR trends and opportunities, developing solutions to address complex challenges and support growth.
- Drives the HR agenda, ensuring that HR programs and policies to support employee engagement, productivity, and retention across all locations.
- Employee & Labour Relations & Compliance Oversight:
- Manages complex employee relations issues, providing expert guidance and ensuring fair and consistent application of policies.
- Provides strategic oversight and guidance on all labour relations matters, including collective bargaining negotiations, grievance resolution, and arbitration.
- Acts as the primary senior liaison with union representatives, fostering constructive relationships while protecting organizational interests.
- Ensures company-wide compliance with all federal, provincial, human rights legislation, and employment standards across all operating jurisdictions.
- Talent Management & Development:
- Oversees the end-to-end talent lifecycle, including strategic talent acquisition, onboarding, performance management, and employee offboarding.
- Assists in the planning and implementation of talent management frameworks and standardization of corporate programs, including performance review processes, leadership development programs, and salary and bonus reviews.
- Leads people development efforts to identify and develop future leaders, ensuring a strong talent pipeline for critical roles.
- Organizational Development & Culture:
- Drives organizational change management efforts, ensuring smooth transitions and employee buy-in during periods of growth or restructuring.
- Implements employee engagement strategies and conducts regular assessments to measure and improve employee satisfaction and retention.
- HR Operations & Analytics:
- Oversees the efficient and effective delivery of all HR operational services, leveraging HRIS systems (e.g., Dayforce) to streamline processes and improve data integrity.
- Utilizes HR analytics and metrics to provide data-driven insights to management and team, demonstrating the impact of HR initiatives or action plans.
- Ensures the integrity and accuracy of HR data and reporting.
Required Qualifications:
- Post secondary education in a related field or a professional HR designation.
- Minimum of 5-7 years of progressive HR experience, with at least 3-4 years in a leadership or Manager-level role overseeing multiple HR functions.
- Extensive experience in strategic labour relations, including leading collective bargaining negotiations, managing complex grievances in a multi-union environment.
- Exceptional strategic thinking and problem-solving abilities, with strong business acumen.
- Superior negotiation, mediation, and conflict resolution skills.
- In-depth knowledge and practical application of Canadian labour laws, human rights legislation, and employment standards across various jurisdictions.
- Excellent executive-level communication, presentation, and interpersonal skills, with the ability to influence and build credibility with all levels of the organization.
- Ability to pass all pre-employment checks and required security clearances.
- Ability to maintain all required security clearances.
- Reliable transportation and willingness to travel occasionally to various locations within BC and potentially other provinces as business needs dictate.
Desired Competencies:
- Proven track record of developing and implementing HR strategies that have a measurable impact on business outcomes.
- Demonstrated experience in talent management, organizational development, change management, and total rewards.
- Experience operating in a multi-location organization, preferably across different provinces in Canada.
- Strong analytical skills with the ability to interpret data and metrics to drive HR and business decisions.
- Proficiency in HRIS systems (e.g., Dayforce) and advanced Microsoft Office Suite skills.
- Demonstrated ability to lead, inspire, and develop a high-performing team.
Work Environment:
This role is an 100% on-site position at Alpine’s Head Office located in Delta, BC. This role may require occasional travel to various locations throughout BC and potentially other provinces based on business needs. Standard office hours are Monday to Friday, 8:30 AM to 5:00 PM Pacific Time, but the nature of a senior leadership role may occasionally require additional hours on evenings and weekends as needed to meet strategic objectives and respond to critical business demands.
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
#HP
About Alpine Building Maintenance
Over the past 40 years, Alpine has grown to become one of Canada’s leading janitorial and building maintenance services providers in Canada, with locations from Vancouver Island to Gatineau, Quebec. Given the global pandemic we have been facing since March 2020, our work and the services we provide have become more important than ever. Keeping buildings and business clean and safe allows employees, customers, and the general public to feel secure as they go about their lives, helps to keep the economy open, and keeps people working. Our work matters, and our employees matter.
We are glad to have you join us and we look forward to working with you!
Senior HR Manager - Western Canada
About the role
Job Title: Senior HR Manager
Location: Support for Western Canada
Salary Range: $110,000 to $125,000
Status: Full Time
About the Role:
The Senior HR Manager is responsible for executing the human resources strategy across the Alpines’ organization and for oversight of 2 HR Business Partners located in the Delta office. This position advises Operations Management team, translating business objectives into comprehensive HR initiatives that drive organizational performance, foster a positive culture, and ensure compliance. The Senior HR Manager leads all aspects of HR, including talent management, labour relations, and HR operations. They will also have dotted line reports such as an Occupational Health and Safety Coordinator.
What You Will Do:
- Team Leadership & Development:
- Leads, mentors, and develops a high-performing HR team including HR Business Partners and Occupational Health and Safety Representative(s), fostering a collaborative and supportive environment.
- Provides guidance on employee and labour relations issues, investigations and escalations.
- Supports HR team by providing coaching on and professional development opportunities to team members, ensuring their continuous growth and expertise.
- Manages escalations from the HR team and client groups and seeks to resolve in a win-win approach.
- Strategic Business Partnership:
- Develops, implements, and leads HR initiatives that aligns long-term goals of the organization.
- Serves as a trusted advisor to operations leadership on all human resources matters, including but not limited to performance management, change management, workforce management, labour relations and occupational health and safety.
- Proactively identifies HR trends and opportunities, developing solutions to address complex challenges and support growth.
- Drives the HR agenda, ensuring that HR programs and policies to support employee engagement, productivity, and retention across all locations.
- Employee & Labour Relations & Compliance Oversight:
- Manages complex employee relations issues, providing expert guidance and ensuring fair and consistent application of policies.
- Provides strategic oversight and guidance on all labour relations matters, including collective bargaining negotiations, grievance resolution, and arbitration.
- Acts as the primary senior liaison with union representatives, fostering constructive relationships while protecting organizational interests.
- Ensures company-wide compliance with all federal, provincial, human rights legislation, and employment standards across all operating jurisdictions.
- Talent Management & Development:
- Oversees the end-to-end talent lifecycle, including strategic talent acquisition, onboarding, performance management, and employee offboarding.
- Assists in the planning and implementation of talent management frameworks and standardization of corporate programs, including performance review processes, leadership development programs, and salary and bonus reviews.
- Leads people development efforts to identify and develop future leaders, ensuring a strong talent pipeline for critical roles.
- Organizational Development & Culture:
- Drives organizational change management efforts, ensuring smooth transitions and employee buy-in during periods of growth or restructuring.
- Implements employee engagement strategies and conducts regular assessments to measure and improve employee satisfaction and retention.
- HR Operations & Analytics:
- Oversees the efficient and effective delivery of all HR operational services, leveraging HRIS systems (e.g., Dayforce) to streamline processes and improve data integrity.
- Utilizes HR analytics and metrics to provide data-driven insights to management and team, demonstrating the impact of HR initiatives or action plans.
- Ensures the integrity and accuracy of HR data and reporting.
Required Qualifications:
- Post secondary education in a related field or a professional HR designation.
- Minimum of 5-7 years of progressive HR experience, with at least 3-4 years in a leadership or Manager-level role overseeing multiple HR functions.
- Extensive experience in strategic labour relations, including leading collective bargaining negotiations, managing complex grievances in a multi-union environment.
- Exceptional strategic thinking and problem-solving abilities, with strong business acumen.
- Superior negotiation, mediation, and conflict resolution skills.
- In-depth knowledge and practical application of Canadian labour laws, human rights legislation, and employment standards across various jurisdictions.
- Excellent executive-level communication, presentation, and interpersonal skills, with the ability to influence and build credibility with all levels of the organization.
- Ability to pass all pre-employment checks and required security clearances.
- Ability to maintain all required security clearances.
- Reliable transportation and willingness to travel occasionally to various locations within BC and potentially other provinces as business needs dictate.
Desired Competencies:
- Proven track record of developing and implementing HR strategies that have a measurable impact on business outcomes.
- Demonstrated experience in talent management, organizational development, change management, and total rewards.
- Experience operating in a multi-location organization, preferably across different provinces in Canada.
- Strong analytical skills with the ability to interpret data and metrics to drive HR and business decisions.
- Proficiency in HRIS systems (e.g., Dayforce) and advanced Microsoft Office Suite skills.
- Demonstrated ability to lead, inspire, and develop a high-performing team.
Work Environment:
This role is an 100% on-site position at Alpine’s Head Office located in Delta, BC. This role may require occasional travel to various locations throughout BC and potentially other provinces based on business needs. Standard office hours are Monday to Friday, 8:30 AM to 5:00 PM Pacific Time, but the nature of a senior leadership role may occasionally require additional hours on evenings and weekends as needed to meet strategic objectives and respond to critical business demands.
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
#HP
About Alpine Building Maintenance
Over the past 40 years, Alpine has grown to become one of Canada’s leading janitorial and building maintenance services providers in Canada, with locations from Vancouver Island to Gatineau, Quebec. Given the global pandemic we have been facing since March 2020, our work and the services we provide have become more important than ever. Keeping buildings and business clean and safe allows employees, customers, and the general public to feel secure as they go about their lives, helps to keep the economy open, and keeps people working. Our work matters, and our employees matter.
We are glad to have you join us and we look forward to working with you!