Apply By: Wednesday, July 23, 2025 11:59 pm EDT

Information Management Analyst

Job ID:

232358

Posting status:

Open

Organization:

Ontario Clean Water Agency

Division:

Business Transformation Program

City:

Mississauga

Position(s) language:

English

Job term:

1 Permanent

Job code:

5A008 - ProgPlanEval05

Salary:

$76,231.00 - $109,842.00 Per year

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.

In today's rapidly evolving digital landscape, information management plays a critical role in driving successful business transformation. As OCWA strives to become more agile and data-driven, the ability to effectively capture, organize, analyze, and secure information becomes essential. Proper information management not only streamlines decision-making and enhances operational efficiency but also lays the groundwork for innovation and long-term growth.

OCWA thrives on resourcefulness, agility, and cross-functional collaboration. As such, this role demands a pragmatic approach to information management—balancing strategic initiatives and hands-on problem-solving. The ability to prioritize effectively, automate manual processes, and foster organizational alignment will be key to success.

About the job

Reporting to the Director, Business Transformation Program, in this role you will:

• Collaborate with business stakeholders to define information needs, identify data gaps, improve data quality and deliver effective solutions.
• Advise on strategies to build organizational data capacity and maturity.
• Identify opportunities for process automation, data visualization, and performance analytics to drive continuous improvement.
• Lead data-related projects, ensuring timely delivery and alignment with organizational priorities.
• Lead efforts to identify, catalog, and consolidate data across enterprise systems by facilitating the creation of a company-wide data catalog to serve as a “single source of truth” for key data definitions.
• Establish and promote best practices for data classification, retention, and security.
• Establish data governance practices, working closely with IT to define standards for data formatting, transformation, and quality.
• Work collaboratively with IT to modernize the data architecture to enable efficient storage, retrieval, reporting, and integration.
• Champion the development of ETL (Extract, Transform, Load) flows to streamline data normalization and enable cross-functional analysis.
• Retrieve, clean, and prepare data for analysis and reporting.
• Monitor and audit data quality, providing recommendations to improve information integrity and accessibility.
• Lead training initiatives to promote a culture of effective information handling and data literacy across the organization.

What you bring to the team

Technical Knowledge

You have:

• An understanding of how information management supports broader business transformation goals
• Knowledge of information management concepts, policies, procedures and planning processes, including the theory and principles of data architecture, modelling, administration, standards, quality assurance, performance measurement.
• Knowledge of metadata standards and Master Data Management (MDM) practices to harmonize data across the organization.
• Ability to design logical and physical data models that bring structure to scattered data and support integration.
• Ability to review and analyze data and data sources to measure quality and make recommendations for improvement
• Ability to synthesize and summarize complex data and data sets into meaningful insights.
• Experience implementing governance frameworks to enforce data consistency, quality, and accountability.
• Ability to propose scalable, adaptable data practices that will support growth and maturity over time
• Proficiency with standard software programs and tools for data management and analysis (e.g., proven experience with ETL).
• Advanced knowledge and experience in Microsoft Office Suite products (Excel, Word, Visio, Outlook, PowerPoint)

Analytical and Problem-Solving Skills

You can:

• Review and identify information gaps, data inconsistencies and system incompatibilities.
• Investigate complex problems and challenge assumptions.
• Identify root causes and triaging the most impactful data problems to resolve.
• Conduct research, identify appropriate insights, synthesize complex information, interpret data and recognize abstract patterns to support evidence-based decision-making.
• Conduct thorough risk assessments and ensure data governance.
• Determine the most effective approach to collect, analyze and use information.
• Assess and lead development of cost-effective information management solutions that meet client needs and improve program/service delivery.
• Solve complex user issues with technical and process-based solutions.
• Map current data workflows and suggesting process changes to reduce duplication, delays, or risk.

Communication and Relationship Management Skills

You have:

• Ability to communicate, present, consult, resolve conflicts and negotiate.
• Ability to develop and maintain positive and trusting working relationships with various stakeholders.
• Ability to mediate between stakeholders, gather business requirements, identify needs and gaps, align diverse perspectives on data definitions and build buy-in
• Ability to clearly communicate complex information to non-technical audiences.

Project Management Skills

You can:

• Plan and execute data projects, including developing workplans and task sequencing.
• Manage multiple projects with competing priorities.
• Meet tight deadlines and deliver on expectations in an environment where fast turnaround, unanticipated events, and rapid change is expected.
• Conduct intricate systems analysis and design, testing, implementation and training

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives

• accessibility

• Anti-Racism Policy

What we offer

• Flexible learning and development opportunities.
• Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
• You will be eligible for additional pay for certification, should you be successful in completing and maintaining facility water/wastewater operator's licenses.
• Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
• Work with an organization committed to innovation and advanced technology.
• A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.

Additional information:

Apply by:

Wednesday, July 23, 2025 11:59 pm EDT

Position details:

• 1 English Permanent, 2085, Hurontario St, Mississauga, Central Region

Compensation group:

Association of Management, Administrative and Professional Crown Employees of Ontario

Work hours:

Schedule 6

Category:

Information Technology

Posted on:

Wednesday, July 9, 2025

How to apply:

• You must submit your application using only one of the methods identified below.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Be sure to quote the Job ID number for this position.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to:
Send application/resume with covering letter (PDF format preferred) saved as First Last Name to:
Ontario Clean Water Agency
Hiring Manager: Tristina Singh Attention: Vana Mariyan
vmariyan@ocwa.com

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.

Strengthening Ontario, together