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Arbor Memorial Inc. logo

Receptionist

Toronto, ON
Mid Level
part_time

Top Benefits

Competitive compensation package
Health and wellness resources for all employees and their families
Robust pension plan to support long-term financial planning and stability

About the role

How many careers value compassion the same way they do knowledge and expertise? We do things differently at Arbor Memorial. Here, we focus on caring for others, on empathy, and on celebrating people in personalized ways. You’ll have our support as you serve families based on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible leaders.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About this role:

As a Receptionist at Highland Funeral Home and Cremation Centre located in Scarborough, Ontario, you will have the opportunity to provide outstanding customer service to the families we serve through the exemplary performance of administrative functions and front desk support.

Your opportunity for personal growth as a Receptionist and as a leader in the funeral profession awaits you here at Arbor Memorial.

Job Type: Part Time, Permanent, On Call

This is a current vacancy and we are actively seeking to fill the position.

Key Qualifications and Demonstrated Abilities:

  • Completion of High School Diploma or equivalent.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Able to meet some physical demands.
  • Self-motivated with the ability to work effectively independently or as part of a team.
  • Excellent attention to detail and consistently high level of accuracy.
  • Exceptional interpersonal and communication skills; verbal, written and presentation.
  • Demonstrates strong customer service skills with the ability to partner with all levels of the organization.
  • Exemplifies Arbor’s values of integrity, trust, teamwork, belonging and excellence.

Responsibilities:

  • Greeting and assisting families upon their arrival at the funeral home.
  • Answering the switchboard, transferring calls internally and to branch locations and forwarding accurate messages to the respective department or individual.
  • Responding to general inquiries as required.
  • Assisting with the preparation of various rooms during visitations, various rituals, funeral services, receptions and any other related tasks.
  • Performing other duties as required.

Please submit your resume and cover letter no later than August 15, 2025.

About Us:

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Artificial intelligence (AI) tools are used to support the screening and evaluation of applicants for this position.

About Arbor Memorial Inc.

Consumer Services

Arbor Memorial Inc. is a Canadian company engaged in providing interment rights, cremations, funerals and associated merchandise and services to thousands of families each year across Canada.

First established in 1947, the Company is now comprised of 41 cemeteries, 27 crematoria and 92 funeral homes. Our cemetery properties range in size from approximately 25 to 200 acres and are staffed by permanent maintenance, administrative and sales personnel. The highly trained professionals at our funeral homes supply personalized support and customized services for small and large gatherings.

The funeral homes and cemeteries of Arbor Memorial Services Inc. have been developed to provide for the specific needs of many ethnic and religious groups in Canada and are recognized as important contributing members within their respective communities.