Top Benefits
About the role
Join our team as an Order Administrator at our office and facility located on Annacis Island, in Delta, BC**.**
Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.
Our Logistics team works in-office, from Monday to Friday, from 7:30am – 4:00pm. We are looking for candidates who are available to work full-time (40 hours per week).
What You Will Do:
- Complete customer order administration and organize shipping logistics
- Review and troubleshoot orders for accuracy
- Collaborate to resolve order issues, and provide status updates
- Communicate with 3PL partners to manage order shipment and delivery
- Manage and support E-Commerce orders and shipping logistics
- Assist with warehouse inventory management
What You Bring:
- Excellent verbal and written communication skills; customer service skills considered an asset
- Experience in customer orders and support roles preferred
- Experience in an office environment preferred
- High attention to detail and exceptional critical thinking skills
- Intermediate MS Outlook and Excel; working knowledge of SAP considered an asset
- Multitasking and time management skills
- Positive attitude and ability to multitask
- Ability to work at a desk and on a computer for 95% of the day
Why Join Urban Barn:
- We don't just sell home décor, we help furnish life's biggest moments
- Competitive wage
- Group benefits (health, dental and vision coverage)
- A Group RSP program
- A 40% discount on Urban Barn products
- Opportunities for professional development and advancement
- We offer a fun work environment with a collaborative team
Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.
About Urban Barn
For over 30 years, Urban Barn has been helping Canadians furnish life’s biggest moments.
With 55 retail stores across the country, you'll find us as far west as Nanaimo, BC, and as far east as Boucherville, Quebec. Our mission? To help people create homes they love.
We offer fun work environments with collaborative teams that love to talk design, and we believe in giving back to the communities where we live and work.
From our home office in Vancouver, BC to our warehouses and stores across Canada, we're dedicated to making sure our employees feel right at home.
Top Benefits
About the role
Join our team as an Order Administrator at our office and facility located on Annacis Island, in Delta, BC**.**
Contribute to Urban Barn's commitment to exceptional customer service. As an Order/Logistics Administrator, you will be responsible for supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from the warehouse to our customers is seamless.
Our Logistics team works in-office, from Monday to Friday, from 7:30am – 4:00pm. We are looking for candidates who are available to work full-time (40 hours per week).
What You Will Do:
- Complete customer order administration and organize shipping logistics
- Review and troubleshoot orders for accuracy
- Collaborate to resolve order issues, and provide status updates
- Communicate with 3PL partners to manage order shipment and delivery
- Manage and support E-Commerce orders and shipping logistics
- Assist with warehouse inventory management
What You Bring:
- Excellent verbal and written communication skills; customer service skills considered an asset
- Experience in customer orders and support roles preferred
- Experience in an office environment preferred
- High attention to detail and exceptional critical thinking skills
- Intermediate MS Outlook and Excel; working knowledge of SAP considered an asset
- Multitasking and time management skills
- Positive attitude and ability to multitask
- Ability to work at a desk and on a computer for 95% of the day
Why Join Urban Barn:
- We don't just sell home décor, we help furnish life's biggest moments
- Competitive wage
- Group benefits (health, dental and vision coverage)
- A Group RSP program
- A 40% discount on Urban Barn products
- Opportunities for professional development and advancement
- We offer a fun work environment with a collaborative team
Urban Barn offers a welcoming environment where inclusion, diversity and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.
About Urban Barn
For over 30 years, Urban Barn has been helping Canadians furnish life’s biggest moments.
With 55 retail stores across the country, you'll find us as far west as Nanaimo, BC, and as far east as Boucherville, Quebec. Our mission? To help people create homes they love.
We offer fun work environments with collaborative teams that love to talk design, and we believe in giving back to the communities where we live and work.
From our home office in Vancouver, BC to our warehouses and stores across Canada, we're dedicated to making sure our employees feel right at home.