Position Summary:
We’re currently looking for a Laboratory Operations Supervisor (12 month contract) with a strong background in Microbiology to lead and support a dedicated team of diagnostic professionals at our Surrey Reference Lab.

In this role, you’ll be responsible for ensuring safe, high-quality, and cost-effective delivery of services within your area, while fostering a positive, collaborative, and inclusive team environment. You’ll lead the day-to-day operations of your team — planning, coordinating, and supporting both people and processes to help us deliver exceptional diagnostic care.

If you’re someone who leads with empathy, builds strong relationships, and thrives on helping others grow, we’d love to hear from you.

**What You’ll Do:**As a people-focused leader and operational partner, you’ll:

• Attract, onboard, and retain talented team members, while supporting their development through coaching, feedback, and performance conversations.
• Create and maintain fair, compliant schedules that support both team wellbeing and operational needs.
• Manage the day-to-day operations of the Microbiology team, ensuring consistent, high-quality service delivery.
• Foster a culture of continuous improvement, safety, and accountability.
• Guide your team through change by setting clear goals, identifying opportunities, and supporting implementation.
• Collaborate with peers, support functions, and leadership teams to align local operations with broader business objectives.
• Lead and participate in strategic initiatives and local projects, including planning for new services or business integration.
• Communicate effectively and transparently to keep your team informed, engaged, and connected to the bigger picture.

What You'll Bring:

• Diploma in Medical Laboratory Technology or equivalent education and experience.
• Current registration with CMLTO or CSMLS.
• Minimum 6 years of laboratory experience, ideally with strong technical skills in Microbiology.
• Previous supervisory or team leadership experience preferred.
• Proven ability to lead through influence, foster team connection, and manage performance with fairness and clarity.
• A continuous improvement mindset, with the ability to navigate change and support others through it.
• Strong organizational, interpersonal, and communication skills.
• A commitment to creating a safe, respectful, and inclusive workplace.

Additional Requirements:

• This is a 12-month contract position based at the Surrey Reference Laboratory.
• The standard work schedule is Monday to Friday, with rotating weekend coverage as part of the leadership support structure.
• Flexibility is important in this role to support team and operational needs, particularly during peak periods or when covering supervisor absences.

Why Join Us?

At LifeLabs, leadership means more than managing tasks- it’s about helping people thrive while making a meaningful impact in healthcare. If you’re ready to take that next step and bring your leadership skills to a purpose-driven team, we’d be excited to connect with you.