Top Benefits
About the role
We are currently seeking applicants for our new Premium Outlet Mall Location in Leduc.
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.
If you support our vision - try yourself and join our team!
About Us At Mind Games, we’re passionate about creating a fun and engaging retail experience for our customers. Whether it's pop culture, games, or collectibles, we strive to provide exceptional service and unique products in a vibrant, welcoming store environment.
Position Overview We are seeking an experienced and highly motivated Retail Store Manager to lead our team and oversee all aspects of daily store operations. The ideal candidate has strong leadership and organizational skills, a passion for retail, and a love for board games and pop culture.
Key Responsibilities
- Oversee daily store operations, including opening/closing, scheduling, and reporting
- Lead, train, and inspire a high-performing sales team
- Deliver exceptional customer service and resolve escalated issues professionally
- Manage inventory levels, merchandising, and visual presentation
- Analyze sales performance and implement strategies to drive growth
- Recruit, hire, coach, and develop team members to meet company standards
- Maintain a clean, organized, and customer-friendly store environment
- Ensure adherence to company policies, processes, and operational procedures
Qualifications
- Bachelor’s degree in Business Administration or a related field (preferred)
- 3+ years of management experience in a specialty retail environment
- Strong leadership and customer management abilities
- Proven ability to recruit, hire, train, and coach a winning team
- Excellent multitasking, time management, and organizational skills
- Customer service-oriented with a solid understanding of retail operations
- Experience in shrink reduction, expense control, merchandising, and brand strategy
- A passion for board games, pop culture, and creating a fun store atmosphere
- Outgoing, engaging personality with a drive to exceed sales goals
- Highly motivated, self-directed, and team-focused
What We Offer
- Competitive salary
- Employee discount
- Opportunities for growth and advancement
- Supportive and energetic work environment
- Casual Dress
- Life Insurance
About Mind Games US
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play" which offers a wide selection of board games, puzzles, and collectibles. With over 33 stores located across Canada and the USA, Mind Games is dedicated to providing customers with the latest and greatest games from around the world.
At Mind Games, we believe that games bring people together and create lasting memories. Our mission is to help families and friends connect through the joy of play. Whether you're a seasoned gamer or a beginner, our knowledgeable staff is always on hand to provide recommendations and answer any questions you may have.
We pride ourselves on offering a diverse range of games and toys that appeal to all ages and interests. From classic board games to the latest in tabletop gaming, Mind Games has something for everyone. We also specialize in hard-to-find collectibles, including action figures, Funko, and trading cards.
At Mind Games, we're more than just a retailer – we're a community of passionate gamers and toy collectors. Follow us to stay up-to-date on our latest products and promotions, as well as industry news and events. Join the Mind Games family today and discover the joy of play!
Top Benefits
About the role
We are currently seeking applicants for our new Premium Outlet Mall Location in Leduc.
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.
If you support our vision - try yourself and join our team!
About Us At Mind Games, we’re passionate about creating a fun and engaging retail experience for our customers. Whether it's pop culture, games, or collectibles, we strive to provide exceptional service and unique products in a vibrant, welcoming store environment.
Position Overview We are seeking an experienced and highly motivated Retail Store Manager to lead our team and oversee all aspects of daily store operations. The ideal candidate has strong leadership and organizational skills, a passion for retail, and a love for board games and pop culture.
Key Responsibilities
- Oversee daily store operations, including opening/closing, scheduling, and reporting
- Lead, train, and inspire a high-performing sales team
- Deliver exceptional customer service and resolve escalated issues professionally
- Manage inventory levels, merchandising, and visual presentation
- Analyze sales performance and implement strategies to drive growth
- Recruit, hire, coach, and develop team members to meet company standards
- Maintain a clean, organized, and customer-friendly store environment
- Ensure adherence to company policies, processes, and operational procedures
Qualifications
- Bachelor’s degree in Business Administration or a related field (preferred)
- 3+ years of management experience in a specialty retail environment
- Strong leadership and customer management abilities
- Proven ability to recruit, hire, train, and coach a winning team
- Excellent multitasking, time management, and organizational skills
- Customer service-oriented with a solid understanding of retail operations
- Experience in shrink reduction, expense control, merchandising, and brand strategy
- A passion for board games, pop culture, and creating a fun store atmosphere
- Outgoing, engaging personality with a drive to exceed sales goals
- Highly motivated, self-directed, and team-focused
What We Offer
- Competitive salary
- Employee discount
- Opportunities for growth and advancement
- Supportive and energetic work environment
- Casual Dress
- Life Insurance
About Mind Games US
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play" which offers a wide selection of board games, puzzles, and collectibles. With over 33 stores located across Canada and the USA, Mind Games is dedicated to providing customers with the latest and greatest games from around the world.
At Mind Games, we believe that games bring people together and create lasting memories. Our mission is to help families and friends connect through the joy of play. Whether you're a seasoned gamer or a beginner, our knowledgeable staff is always on hand to provide recommendations and answer any questions you may have.
We pride ourselves on offering a diverse range of games and toys that appeal to all ages and interests. From classic board games to the latest in tabletop gaming, Mind Games has something for everyone. We also specialize in hard-to-find collectibles, including action figures, Funko, and trading cards.
At Mind Games, we're more than just a retailer – we're a community of passionate gamers and toy collectors. Follow us to stay up-to-date on our latest products and promotions, as well as industry news and events. Join the Mind Games family today and discover the joy of play!