Job Summary

Come work as a Property and Asset Management Manager with Vancouver Coastal Health (VCH)!
Reporting to the Senior Manager, Real Estate and Strategic Planning, the Property & Asset Management Manager is a key member of the Facilities Planning and Real Estate team and is critical in ensuring the success of managing an assigned portfolio of leased and owned assets for Vancouver Coastal Health (VCH). The Manager’s objective is to achieve real estate service goals by ensuring optimal operational maintenance of sites and due diligence on contract performance.

As a Property and Asset Management Manager with Vancouver Coastal Health you will:

• Be responsible for the interpretation of leases and property administration including minor site projects, maintenance and repairs, negotiation of service contracts, and monitoring of contracts to ensure obligations and deliverables are met by the contracted services and the landlords; responsible for the development of applicable policies and procedures and communicates these to users through site manuals.
• Ensure efficient, cost effective operation, maintenance and repair of the assigned portfolio; identify daily operational requirements and implements services; manage contracts by monitoring the performance of contract support services such as janitorial, waste management, pest management, HVAC management, security and safety services for leased sites.
• Strategize, develop, manage and analyze annual five (5) year repair and maintenance plans for the portfolio.
• Monitor and adhere to allocated departmental budgets; make budget recommendation based on operational demand, environmental and resource constraints; provide detailed variance analysis when necessary; assess current and future facilities needs and develop solutions for physical growth and/or reorganization, including planning strategies, budgeting and cost implications and implementation of remedial budgeting strategies.
• Delegate responsibilities to the Property & Asset Coordinator and ensures standards, protocols and procedures are being followed in accordance with established deadlines, policies and processes. Oversee the human resource management for the Property & Asset Coordinator position including making staffing decisions and providing training.
• Provide leadership to internal and external stakeholders by conveying policies and priorities, coordinating work and ensuring issues are resolved or escalated to appropriate level for clarity or resolution.
• Act as a functional owner of the leased asset database program; ensure proper maintenance of records to ensure data accuracy and integrity and supports operational decisions of the organization.
• Collaborate with the Leasing and Project Managers to ensure proper handover of leased sites.
• Conduct regular site visits and reporting to ensure maintenance requirements are current.
• Oversee capital projects for the Ministry of Citizens Services (CITZ) by liaising with the landlords/contractors and ensuring payments and deliverables are met, as required.
• Assist in strategic planning for improved processes and procedures to ensure efficiency throughout various departments.
• Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.
• Perform other related duties as assigned.

Qualifications

Education & Experience

• Bachelor's degree in Business Management or related field, plus advanced courses in property management and a professional designation, supplemented with five (5) to seven (7) years' recent, related and progressive experience in property management within a health care environment, or an equivalent combination of education, training and experience.
• May require current BC Driver's License and access to a vehicle for business related purposes, as outlined on the posting.

Knowledge & Abilities

• Demonstrated ability to provide technical expertise, process management and business acumen to support the real estate department.
• Demonstrated ability to strategically identify issues and analyzes alternatives to provide decision support.
• Demonstrated ability to conduct needs analysis to support internal users and consultants.
• Demonstrated ability to provide insight and analysis and influence decision-making.
• Demonstrated ability to lead and direct an interdisciplinary team in a manner that fosters a motivational environment built on trust and mutual respect.
• Demonstrated ability to plan and monitor budgets and execute real estate plans within stringent timelines.
• Demonstrated ability to operate related equipment including related software applications.
• Physical ability to perform the duties of the position.