Emergency Mitigation Manager - Lead Water Technician - IICRC certifications
Top Benefits
About the role
Are you cool under pressure, quick on your feet, and ready to lead when disaster strikes? Then we've got the ultimate role for you.
At First Onsite, we're not just responding to emergencies - we're leading the charge, restoring homes, businesses, and peace of mind when people need it most. We're looking for an Emergency Mitigation Manager to join our Kitchener team - someone who thrives in chaos, brings order to water damage, and leads with both expertise and empathy.
This isn't your average 9-5. You'll be the go-to on site, making big calls, mentoring an amazing team of water techs, and working shoulder-to-shoulder with insurance partners and customers to make things right. In return? You get competitive pay, a killer benefits package (yes - medical, dental and vision), support for your personal and professional growth, and the chance to make national career moves if that's your path.
Sound like your kind of challenge? Scroll down - let's make an impact, together.
A Day in the Life of an Emergency Mitigation Manager
No two days are ever the same - and that's exactly how we like it. As an Emergency Mitigation Manager at FIRST ONSITE, you're the calm in the storm, showing up when disaster hits and taking charge of the scene. You start your day reviewing new emergency calls, confirming scopes of work, and collaborating with on-site supervisors or project managers.
Whether it's a burst pipe, mold issue, or asbestos concern, you're deploying the right team and making fast, informed decisions to get homes and businesses back on track. You'll communicate directly with adjusters, manage crews and sub-trades, and ensure every move aligns with our Standard Operating Procedures and the IICRC S-500 standards.
You're not just managing emergencies - you're leading people, building trust, and delivering results when it matters most with our customers and safety being top of mind.
Qualifications:
- Minimum of 3 years' as a lead technician or an Emergency Mitigation Manager in the restoration/emergency industry
- Full Driver's license - FULL G is a must have
- IICRC Certification/s
- Must love leading and managing a team
- Solid experience with drying sciences and application of cleaning agents for specific losses such as sewage back-up claims and mold claims
- Proficient in Demos and strip outs
- Ability to use the moisture reading instruments for correct and thorough moisture investigation and reporting.
- Knowledge of the capability and limitations of all equipment used in water damaged environments.
- The ability to pass a background check
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
About First Onsite
First Onsite is a Colorado-based restoration company that provides services such as emergency response planning, mitigation and reconstruction for the commercial sectors.
Emergency Mitigation Manager - Lead Water Technician - IICRC certifications
Top Benefits
About the role
Are you cool under pressure, quick on your feet, and ready to lead when disaster strikes? Then we've got the ultimate role for you.
At First Onsite, we're not just responding to emergencies - we're leading the charge, restoring homes, businesses, and peace of mind when people need it most. We're looking for an Emergency Mitigation Manager to join our Kitchener team - someone who thrives in chaos, brings order to water damage, and leads with both expertise and empathy.
This isn't your average 9-5. You'll be the go-to on site, making big calls, mentoring an amazing team of water techs, and working shoulder-to-shoulder with insurance partners and customers to make things right. In return? You get competitive pay, a killer benefits package (yes - medical, dental and vision), support for your personal and professional growth, and the chance to make national career moves if that's your path.
Sound like your kind of challenge? Scroll down - let's make an impact, together.
A Day in the Life of an Emergency Mitigation Manager
No two days are ever the same - and that's exactly how we like it. As an Emergency Mitigation Manager at FIRST ONSITE, you're the calm in the storm, showing up when disaster hits and taking charge of the scene. You start your day reviewing new emergency calls, confirming scopes of work, and collaborating with on-site supervisors or project managers.
Whether it's a burst pipe, mold issue, or asbestos concern, you're deploying the right team and making fast, informed decisions to get homes and businesses back on track. You'll communicate directly with adjusters, manage crews and sub-trades, and ensure every move aligns with our Standard Operating Procedures and the IICRC S-500 standards.
You're not just managing emergencies - you're leading people, building trust, and delivering results when it matters most with our customers and safety being top of mind.
Qualifications:
- Minimum of 3 years' as a lead technician or an Emergency Mitigation Manager in the restoration/emergency industry
- Full Driver's license - FULL G is a must have
- IICRC Certification/s
- Must love leading and managing a team
- Solid experience with drying sciences and application of cleaning agents for specific losses such as sewage back-up claims and mold claims
- Proficient in Demos and strip outs
- Ability to use the moisture reading instruments for correct and thorough moisture investigation and reporting.
- Knowledge of the capability and limitations of all equipment used in water damaged environments.
- The ability to pass a background check
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
About First Onsite
First Onsite is a Colorado-based restoration company that provides services such as emergency response planning, mitigation and reconstruction for the commercial sectors.