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Personal Support Worker (2025-330-CC)

Toronto, ON
$23/hour
Mid Level
Part-time

About the role

Competition #2025-330-CC

Personal Support Worker (2025-330-CC)

Employment Type:

Part Time PSW, Bargaining Unit (3 Vacancies)

Work Hours:

25 hours/week Monday to Friday 8:30am - 4:30pm

Work Setting:

Exclusively onsite at 721 Broadview Ave

Salary:

$23.21 per hour

Application Deadline:

July 03, 2025 by 11:59 pm

Program Overview – Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.

What You Will Do

  • Embrace a client-centred and culturally competent approach to provide exceptional personal care that respects the diverse backgrounds and needs of each client.

  • Efficiently set up and dismantle program activities, maintaining a clean and hygienic environment that prioritizes safety.

  • Assist clients with a range of Activities of Daily Living (ADLs), such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care, ensuring dignity and comfort.

  • Execute non-controlled acts as assigned by the Supervisor, strictly adhering to the established Unit’s policies.

  • Perform controlled acts delegated by a Regulated Health Professional, following the Unit's policies.

  • Offer medication assistance and reminders in compliance with the Unit’s Medication Assistance Policy, ensuring clients adhere to their medication schedules safely.

  • Engage in continuous observation of clients and their environments, promptly reporting and documenting any unsafe conditions or notable changes—be they behavioural, physical, mental, or cognitive—to the Supervisor.

  • Safely escort and transport clients to and from the program, ensuring their secure arrival and departure.

  • Diligently complete and maintain detailed progress notes in client profile binders and communication logs to ensure accurate record-keeping and information sharing.

  • Communicate openly and collaborate effectively with caregivers and stakeholders to determine the most effective care approaches for each client.

  • Respond professionally to any challenging behaviours presented by clients; if difficulties arise that cannot be managed effectively, report to the Supervisor for follow-up.

  • Apply proper food handling practices in alignment with the Unit’s policy; prepare snacks and meals, assist clients who may require help with eating.

  • Monitor the supply of program materials, ensuring an adequate quantity of forms and equipment is available, and promptly report to the Supervisor when supplies are running low.

  • Actively contribute to achieving the anti-racism objectives and community development principles that guide the organization’s mission within the program.

  • Assist Program Activationists in implementing engaging program activities as needed, promoting an enriching experience for all participants.

  • Display flexibility by being willing to transfer between Seniors’ Day Program sites as operational needs dictate.

  • Additional training in dementia care is highly valued and considered a beneficial asset.

What You Bring to the Team

  • Personal Support Worker Certificate and NACC Certificate (if applicable).

  • Experience providing personal care to frail seniors and/or disabled adults.

  • Minimum one (1) year experience Providing personal care to seniors and people living with disabilities

What Will Set You Apart

  • Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).
  • Strong communication skills, encompassing verbal, written, listening, and reporting abilities, to ensure clear and effective interactions with clients and team members.
  • Ability to work collaboratively and effectively within a team, fostering a supportive and cooperative environment.
  • Flexibility and sound judgment in assessing and responding to clients’ diverse needs.
  • Familiarity with behavioural management techniques and approaches to effectively assist clients in various situations.
  • Knowledge of gerontology issues, healthcare systems, and social services applicable to the demographic served.
  • Competence in food safety handling practices and maintaining a sanitary program environment.
  • Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.
  • First Aid and CPR certification is a valuable asset
  • Proficiency in Chinese (Mandarin/Cantonese) is considered an asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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About WOODGREEN COMMUNITY SERVICES

Non-profit Organizations
201-500

A United Way Anchor Agency, WoodGreen combines significant scale and a proven track record with an entrepreneurial mindset, continuously seeking and developing innovative solutions to critical social needs. With a rich history spanning more than 80 years, WoodGreen is one of the largest social service agencies in Toronto, serving 37,000 people each year from 36 locations.