Supervisor, Recreation and Resident Wellbeing
Top Benefits
About the role
Status
Permanent Full-Time
Temporary - Approximate length of assignment, in months
Type of Position
a Replacement
Start Date
Immediate
Salary
Annually
Salary Grade
$96,924.00 - $109,829.00
Department
York Region -> Community & Health Services -> Paramedic and Seniors Services
Location
Maple Program & Supp Serv - 10424 Keele Street - Maple, ON L6A 2L1 CA (Primary)
Job Description (E)
ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
This position is responsible for researching, planning, coordinating, evaluating and supervising recreation and wellbeing programs, including therapeutic, social, recreational, person centred, spiritual, cultural, religious and volunteer programs, wellbeing services for residents in the Region’s Long Term Care Homes to promote choice using a resident entered, holistic and emotional centred model which includes physical, social, spiritual, intellectual and emotional wellbeing programming and services.
WHAT YOU'LL BE DOING
- Leads staff, volunteers and contracted services in the planning, coordination, implementation and evaluation of evidence-based measurable programs and services including Therapeutic Recreation, Wellbeing Services (eg. Dentistry, optometry, hair, massage, contracted providers, etc.), Volunteer Services, Spiritual, Cultural and Religious Care in consultation with the inter-disciplinary Team.
- Ensures programs and services are in compliance with related Ministry of Long-term Care legislation, Ministry of Labour, Public Health and York Region Policies and procedures and sector best practices.
- Meets with resident council to discuss appointment process and if appointed, acts as resident council assistant with the Residents’ Council.
- Oversees the assessments of residents to enhance quality of life and promote engagement within the Home and in the community; ensures all documentation are accurately completed and meet timelines and legislation.
- Research innovative programs, technology, and delivery models and review and implement best practices.
- Ensures program assessments and programs encompass an Equity, Diversity, and Inclusive approach.
- Participates in the Continuous Quality Improvement program including the Accreditation activities.
- Ensures contracts with external providers and agreements are reviewed, evaluated, and renewed, as required.
- Promotes the code of conduct, Regional values PEC policies, Collective Agreement with staff.
- Responds in a timely manner to emergency resident and staff situations outside of normal working hours to assist in resolving problems.
- Develops action plans and responses to concerns regarding recreation, resident wellbeing, spiritual and volunteer services.
- Promotes public awareness of programs and services through newsletters, activity calendars, bulletins, announcements, questionnaires and speaking engagements.
- Provides input to or prepares reports, briefing notes, presentations, statistics, data and analysis.
- Leads the research and analysis on pertinent issues and trends for management to make informed program and policy decisions.
- Leads, monitors and evaluates program evaluation and delivery to meet goals and objectives of the Branch and the Department while ensuring that standards are met and follow governing legislation.
- Provides direction in the development and implementation of program plans, and policies and procedures ensuring consistency and alignment of all plans with broader corporate plans, standards, and business goals.
- Oversees the strategic and operational planning and the development of the communication strategies and annual business plan, including resources allocation, and monitors the action plan for achieving results.
- Supervises staff, including recruitment, selection, hiring, scheduling, assigning and monitoring work, determining training and development needs, coaching and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
- Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health and Safety Act and Regulations and Regional Policies.
- Participates or acts as Department representative on various internal and external committees, task forces and focus groups; supports community groups, volunteer agencies and educational institutions to maintain resident engagement with the community, as directed.
- Manages information in accordance with legislation and corporate standards.
- Performs other duties as assigned, in accordance with Branch and Department objectives.
- May be required to work on evenings, weekends, and statutory holidays, as assigned.
- As assigned will participate in the on-call management schedule.
WHAT WE'RE LOOKING FOR
- Successful completion of a University Degree in Recreation and Leisure studies, Therapeutic Recreation, or related field or approved equivalent combination of education and experience.
- Minimum three (3) years experience in Therapeutic Recreation in a geriatric setting, and a minimum one (1) year of direct supervisory experience.
- As a condition of employment, candidates will be required to provide a satisfactory Police Vulnerable Sector Check (PVSC), tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.246/22).
- Active membership to the Therapeutic Recreation of Ontario.
- Demonstrated knowledge of relevant Standards, FLTCA and Regulations pertaining to the Ministry of Long- Term Care policies and procedures.
- Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with residents, family members, staff, to contribute to their well-being.
- Leadership ability to motivate staff and foster a positive team environment.
- Program planning and evaluation skills.
- Ability to implement needed changes in systems to better serve the residents.
- Demonstrated knowledge of relevant program development, applicable legislation and industry standards, and current practices.
- Demonstrated knowledge of relevant Standards, Acts and Regulations.
- Demonstrated ability in the Region's leadership and core competencies.
- Demonstrated report writing, analytical and project management skills to meet program objectives and work to tight deadlines.
- Demonstrated ability to plan, coordinate, implement and evaluate programs and services in assigned program area, and to develop and implement change management plans.
- Staff supervisory skills including knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.
- Ability to travel to offsite locations, as required.
- Ability to work outside regular business hours.
Council Approval Date
Scheduled Weekly Hours
35 Hours
Scheduled Shifts
Operational Hours
Close Date
July 29, 2025
of Hires Needed
1
Union
Non Union Staff
.
Please apply online by 5:00PM EST of the closing date indicated above. As an alternative, you can apply via e-mail to careers@york.ca .
All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.
York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.
About York Region
The Regional Municipality of York is made up of nine cities and towns, and we provide services to 1.2 million residents, 54,000 businesses and 650,000 employees. We have a two-tier government structure, with services provided both by York Region our local-area municipal governments.
At York Region, we know that a healthy and productive workplace is vital to the success of any organization. And year after year, we're recognized as one of the best employers because of what we offer to our employees. Our progressive, collaborative and accountable culture attracts top talent that is driven by a desire to shape and serve the growing community in which we live and work.
Supervisor, Recreation and Resident Wellbeing
Top Benefits
About the role
Status
Permanent Full-Time
Temporary - Approximate length of assignment, in months
Type of Position
a Replacement
Start Date
Immediate
Salary
Annually
Salary Grade
$96,924.00 - $109,829.00
Department
York Region -> Community & Health Services -> Paramedic and Seniors Services
Location
Maple Program & Supp Serv - 10424 Keele Street - Maple, ON L6A 2L1 CA (Primary)
Job Description (E)
ABOUT US
Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.
WHAT WE OFFER
Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.
- Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
- Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
- Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
- Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.
ABOUT THE ROLE
This position is responsible for researching, planning, coordinating, evaluating and supervising recreation and wellbeing programs, including therapeutic, social, recreational, person centred, spiritual, cultural, religious and volunteer programs, wellbeing services for residents in the Region’s Long Term Care Homes to promote choice using a resident entered, holistic and emotional centred model which includes physical, social, spiritual, intellectual and emotional wellbeing programming and services.
WHAT YOU'LL BE DOING
- Leads staff, volunteers and contracted services in the planning, coordination, implementation and evaluation of evidence-based measurable programs and services including Therapeutic Recreation, Wellbeing Services (eg. Dentistry, optometry, hair, massage, contracted providers, etc.), Volunteer Services, Spiritual, Cultural and Religious Care in consultation with the inter-disciplinary Team.
- Ensures programs and services are in compliance with related Ministry of Long-term Care legislation, Ministry of Labour, Public Health and York Region Policies and procedures and sector best practices.
- Meets with resident council to discuss appointment process and if appointed, acts as resident council assistant with the Residents’ Council.
- Oversees the assessments of residents to enhance quality of life and promote engagement within the Home and in the community; ensures all documentation are accurately completed and meet timelines and legislation.
- Research innovative programs, technology, and delivery models and review and implement best practices.
- Ensures program assessments and programs encompass an Equity, Diversity, and Inclusive approach.
- Participates in the Continuous Quality Improvement program including the Accreditation activities.
- Ensures contracts with external providers and agreements are reviewed, evaluated, and renewed, as required.
- Promotes the code of conduct, Regional values PEC policies, Collective Agreement with staff.
- Responds in a timely manner to emergency resident and staff situations outside of normal working hours to assist in resolving problems.
- Develops action plans and responses to concerns regarding recreation, resident wellbeing, spiritual and volunteer services.
- Promotes public awareness of programs and services through newsletters, activity calendars, bulletins, announcements, questionnaires and speaking engagements.
- Provides input to or prepares reports, briefing notes, presentations, statistics, data and analysis.
- Leads the research and analysis on pertinent issues and trends for management to make informed program and policy decisions.
- Leads, monitors and evaluates program evaluation and delivery to meet goals and objectives of the Branch and the Department while ensuring that standards are met and follow governing legislation.
- Provides direction in the development and implementation of program plans, and policies and procedures ensuring consistency and alignment of all plans with broader corporate plans, standards, and business goals.
- Oversees the strategic and operational planning and the development of the communication strategies and annual business plan, including resources allocation, and monitors the action plan for achieving results.
- Supervises staff, including recruitment, selection, hiring, scheduling, assigning and monitoring work, determining training and development needs, coaching and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
- Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health and Safety Act and Regulations and Regional Policies.
- Participates or acts as Department representative on various internal and external committees, task forces and focus groups; supports community groups, volunteer agencies and educational institutions to maintain resident engagement with the community, as directed.
- Manages information in accordance with legislation and corporate standards.
- Performs other duties as assigned, in accordance with Branch and Department objectives.
- May be required to work on evenings, weekends, and statutory holidays, as assigned.
- As assigned will participate in the on-call management schedule.
WHAT WE'RE LOOKING FOR
- Successful completion of a University Degree in Recreation and Leisure studies, Therapeutic Recreation, or related field or approved equivalent combination of education and experience.
- Minimum three (3) years experience in Therapeutic Recreation in a geriatric setting, and a minimum one (1) year of direct supervisory experience.
- As a condition of employment, candidates will be required to provide a satisfactory Police Vulnerable Sector Check (PVSC), tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.246/22).
- Active membership to the Therapeutic Recreation of Ontario.
- Demonstrated knowledge of relevant Standards, FLTCA and Regulations pertaining to the Ministry of Long- Term Care policies and procedures.
- Good interpersonal and communication skills to work within a diverse community and ability to deal empathetically with residents, family members, staff, to contribute to their well-being.
- Leadership ability to motivate staff and foster a positive team environment.
- Program planning and evaluation skills.
- Ability to implement needed changes in systems to better serve the residents.
- Demonstrated knowledge of relevant program development, applicable legislation and industry standards, and current practices.
- Demonstrated knowledge of relevant Standards, Acts and Regulations.
- Demonstrated ability in the Region's leadership and core competencies.
- Demonstrated report writing, analytical and project management skills to meet program objectives and work to tight deadlines.
- Demonstrated ability to plan, coordinate, implement and evaluate programs and services in assigned program area, and to develop and implement change management plans.
- Staff supervisory skills including knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.
- Ability to travel to offsite locations, as required.
- Ability to work outside regular business hours.
Council Approval Date
Scheduled Weekly Hours
35 Hours
Scheduled Shifts
Operational Hours
Close Date
July 29, 2025
of Hires Needed
1
Union
Non Union Staff
.
Please apply online by 5:00PM EST of the closing date indicated above. As an alternative, you can apply via e-mail to careers@york.ca .
All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.
York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email careers@york.ca or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.
About York Region
The Regional Municipality of York is made up of nine cities and towns, and we provide services to 1.2 million residents, 54,000 businesses and 650,000 employees. We have a two-tier government structure, with services provided both by York Region our local-area municipal governments.
At York Region, we know that a healthy and productive workplace is vital to the success of any organization. And year after year, we're recognized as one of the best employers because of what we offer to our employees. Our progressive, collaborative and accountable culture attracts top talent that is driven by a desire to shape and serve the growing community in which we live and work.