We’re Sagen Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to make an impact? As part of Sagen’s Sales leadership team, the Regional VP, Central Canada's primary goal is to drive sustainable competitive advantage through the leadership and strategic direction of the Central sales team. This role will leverage analytics, market intelligence and consistent business routines to develop and implement innovative ideas, concepts, and approaches to growing Sagen’s market share and promote corporate brand recognition and achieve sales goals.

Here is where you will be focusing to ensure your success. Sales Strategy Development : Collaborate with sales senior leadership team to develop and execute sales strategies aligned with company objectives, market trends, and customer needs.

Leadership and Team Development: Provide coaching, feedback and professional development opportunities to Account Managers to ensure ongoing development of their knowledge and skills to ensure account management excellence.

Performance Analysis: Create and monitor key performance indicators for Account Managers to evaluate customer satisfaction, sales performance, and identify areas for improvement.

Sales Methodology Framework: Instill the framework that has been developed to drive a consistent and effective approach to uncovering, addressing, and solving customer related issues that will support the achievement of our strategic goals.

Senior Customer Relationships: Collaborate with the Business Development Leaders to ensure consistency between national and regional initiatives and develop and manage key senior lender contacts focused on improving overall customer experience.

Marketing and Communications: Promote leadership and team presence during industry and planned Sagen regional events and manage the appropriate media presence & raise regional Sagen presence.

Voice of the Customer: Work closely with all departments to continually assess the market to identify current and/or future customer needs and requirements

Cross-Functional Collaboration: Work closely with cross-functional teams, including Risk and Underwriting leadership to ensure teams are aligned around customer needs while balancing the current risk appetite.

Technology Integration: Ensure CRM systems are being utilized effectively, and analytics tools are being leveraged to provide customer value added solutions and insights.

Regional Knowledge: Leveraging internal regional risk and operations partnerships as well as external relationships to understand central Canada’s economic, employment, regulatory and industry trends

What We Are Looking For. Knowledge and Experience:

• 7+ years of sales leadership experience in the mortgage lending industry.
• University degree.
• Demonstrated experience in strategic sales management and coaching, with a proven track record of top line results.
• Extensive experience leading a sales team.
• Proven success in managing multiple assignments/priorities and deadlines, in a fast-paced, high volume environment.
• In-depth understanding of financial services and proven success in developing and implementing successful sales strategies.
• Understanding and knowledge of CRM tools are an asset.

Competencies:

• Strong relationship skills with the proven ability to effectively influence customers, internal stakeholders, and leaders in the mortgage industry.
• Team player with the ability to challenge the status quo maintaining overall business strategies and realities.
• Ensures accountability for their own work and drives for results.
• Results oriented with a strong customer focused attitude.
• Demonstrated leadership – ability to implement strategies and motivate to achieve results.
• Strategic thinker with strong analytical skills.
• Ability to identify and adapt to a changing marketplace.
• Collaborative: strong team player coupled with strong communication and interpersonal skills.
• Resilient- continues to challenge the norm and find new ways to accomplish work.

What's In It for you! At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.