Customer Service Sales Associate
Top Benefits
About the role
We believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Associate , you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!
Responsibilities of the Customer Service Sales Associate:
- Identifying opportunities to suggest additional products or services that complement the customer's purchase
- Setting up displays and promotional materials to draw customer attention
- Highlighting premium products and promoting upgrades
- Updating customer information
- Assisting with billing inquiries and payment processing
- Ensuring seamless communication and service delivery
- Implementing company sales strategies in customer interactions
- Coordinating with sales, technical support, and other departments to resolve complex issues
- Adapting sales techniques to meet the needs of different customer segments
Requirements:
- Associate Degree in business, communications, or related fields
- Previous experience in customer service, sales, communications, or a similar field
- Proficiency in multitasking, prioritizing, and time management
- Excellent communication and interpersonal skills
- A friendly and positive demeanor
- Must be available Full-Time
- Must be comfortable working in person and willing to commute to our office every day
The Customer Service Sales Associates are rewarded with:
- Positive and supportive environment of inclusion and diversity
- Ongoing training and career growth opportunities within our organization
- Travel opportunities to attend industry events
- Competitive compensation package with performance and retention bonuses
Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!
About ElevateEdge Marketing
ElevateEdge Marketing provides direct marketing strategies for businesses in the telecommunications industry. Through hands-on outreach, we offer face-to-face marketing, campaign optimization, customer engagement, advertising, and brand awareness. Our team also offers training and development programs to help ensure sales and marketing representatives are skilled, confident, and results-driven. With a focus on real customer connections and consistent service, ElevateEdge Marketing is committed to helping businesses strengthen their presence through practical, tailored solutions.
Customer Service Sales Associate
Top Benefits
About the role
We believe that exceptional customer service is essential for a successful business. As a Customer Service Sales Associate , you play a crucial role in shaping our customers' experience and satisfaction. You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression. Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth. Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!
Responsibilities of the Customer Service Sales Associate:
- Identifying opportunities to suggest additional products or services that complement the customer's purchase
- Setting up displays and promotional materials to draw customer attention
- Highlighting premium products and promoting upgrades
- Updating customer information
- Assisting with billing inquiries and payment processing
- Ensuring seamless communication and service delivery
- Implementing company sales strategies in customer interactions
- Coordinating with sales, technical support, and other departments to resolve complex issues
- Adapting sales techniques to meet the needs of different customer segments
Requirements:
- Associate Degree in business, communications, or related fields
- Previous experience in customer service, sales, communications, or a similar field
- Proficiency in multitasking, prioritizing, and time management
- Excellent communication and interpersonal skills
- A friendly and positive demeanor
- Must be available Full-Time
- Must be comfortable working in person and willing to commute to our office every day
The Customer Service Sales Associates are rewarded with:
- Positive and supportive environment of inclusion and diversity
- Ongoing training and career growth opportunities within our organization
- Travel opportunities to attend industry events
- Competitive compensation package with performance and retention bonuses
Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!
About ElevateEdge Marketing
ElevateEdge Marketing provides direct marketing strategies for businesses in the telecommunications industry. Through hands-on outreach, we offer face-to-face marketing, campaign optimization, customer engagement, advertising, and brand awareness. Our team also offers training and development programs to help ensure sales and marketing representatives are skilled, confident, and results-driven. With a focus on real customer connections and consistent service, ElevateEdge Marketing is committed to helping businesses strengthen their presence through practical, tailored solutions.