About the role
Maximize Your Impact with TP
Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Opportunity
We are seeking a driven and ambitious Business Development VP (Hunter) to join our dynamic sales team. In this individual contributor role, you will be responsible for identifying new business opportunities, generating leads, and aggressively expanding our Canadian customer base.
The ideal candidate will have a proven track record in B2B sales, a deep understanding of the BPO market, a network of contacts across multiple industries, and the ability to deliver exceptional results. With an overall sales strategy of value-added solution designs, this position is crucial to ensuring that TP achieves our margin and revenue goals, aligned with our organization’s vision, mission, core values, norms, and policies.
Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as:
Retail & E-commerce, Travel, Loyalty & Rewards, Gaming and Entertainment, Insurance, Technology, Banking & Financial Services, Healthcare, Energy & Utilities, Government, and more!
The Responsibilities & Duties
- Map out a well-defined business plan based on the current and future needs of your target industries, and tied to TPs strategic advantages; with goals, key actions, and measures of success, including the complementing resources and tools needed to meet and exceed your objectives.
- Formulate effective strategies that target key clients across your Industry sectors.
- Proactively seek new business opportunities in the market to expand our customer base.
- Use of own network to aid in opening new markets/opportunities.
- Arrange, attend, and oversee tours and visits to various Teleperformance sites and locations virtually and physically on behalf of potential new clients.
- Establish and maintain collaborative partnerships with our new clients to ensure we deliver committed results.
- Market Analysis: Keep abreast of industry trends and competitive dynamics to inform business strategies.
- Perform the required level of activities (and high impact activities) within your identified accounts
- Achieve pipeline objectives and ensure sales cycle velocity.
- Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
- Strategically Influence and respond to RFP’s, by setting the win theme’s and then managing the response to ensure the bid response team is well aligned to your strategy.
- Maintain CRM (Salesforce) up to date for activities and pipeline
- Manage the negotiation process of contracts with current and prospective clients.
- Drive sales strategies aligned to the “Employer of Choice” key business differentiators as a People Company, which are also our competitive industry advantages in the local, national, and regional markets.
- Uphold and promote our Teleperformance core values, norms, standard operating policies, and procedures
The Qualifications
- Bachelor’s degree (or above) in Business Administration, Sales, Marketing, or related field.
- 8 plus years of experience in business development, with a strong track record in a hunter role, generating new business in Canadian new logo accounts.
- Prior experience in the BPO or related industry.
- 5 plus years of demonstrated success selling Business Process solutions to enterprise clients, or leadership experience in CX roles.
- Good understanding of CX-related digital technologies, digital transformation a plus.
- Excellent understanding of sales performance metrics.
- Strong business management, negotiation and presentation skills.
- Analytical thinking and problem-solving skills, proactive attitude, strong written and oral communication skills.
- Outstanding interpersonal and communication abilities and teamwork mindset.
- Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives).
- Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.
- Multilingual capabilities are an advantage. Bilingual – English/French preferred
- Proficient in CRM software (Salesforce) and Microsoft Office Suite.
- Flexibility to travel when the deal or relationship requires. The frequency varies by opportunity.
Pre-Employment Screenings
By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.
Important | Policy on Unsolicited Third-Party Candidate Submissions
TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.
Diversity, Equity & Inclusion
At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
About the role
Maximize Your Impact with TP
Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Opportunity
We are seeking a driven and ambitious Business Development VP (Hunter) to join our dynamic sales team. In this individual contributor role, you will be responsible for identifying new business opportunities, generating leads, and aggressively expanding our Canadian customer base.
The ideal candidate will have a proven track record in B2B sales, a deep understanding of the BPO market, a network of contacts across multiple industries, and the ability to deliver exceptional results. With an overall sales strategy of value-added solution designs, this position is crucial to ensuring that TP achieves our margin and revenue goals, aligned with our organization’s vision, mission, core values, norms, and policies.
Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as:
Retail & E-commerce, Travel, Loyalty & Rewards, Gaming and Entertainment, Insurance, Technology, Banking & Financial Services, Healthcare, Energy & Utilities, Government, and more!
The Responsibilities & Duties
- Map out a well-defined business plan based on the current and future needs of your target industries, and tied to TPs strategic advantages; with goals, key actions, and measures of success, including the complementing resources and tools needed to meet and exceed your objectives.
- Formulate effective strategies that target key clients across your Industry sectors.
- Proactively seek new business opportunities in the market to expand our customer base.
- Use of own network to aid in opening new markets/opportunities.
- Arrange, attend, and oversee tours and visits to various Teleperformance sites and locations virtually and physically on behalf of potential new clients.
- Establish and maintain collaborative partnerships with our new clients to ensure we deliver committed results.
- Market Analysis: Keep abreast of industry trends and competitive dynamics to inform business strategies.
- Perform the required level of activities (and high impact activities) within your identified accounts
- Achieve pipeline objectives and ensure sales cycle velocity.
- Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
- Strategically Influence and respond to RFP’s, by setting the win theme’s and then managing the response to ensure the bid response team is well aligned to your strategy.
- Maintain CRM (Salesforce) up to date for activities and pipeline
- Manage the negotiation process of contracts with current and prospective clients.
- Drive sales strategies aligned to the “Employer of Choice” key business differentiators as a People Company, which are also our competitive industry advantages in the local, national, and regional markets.
- Uphold and promote our Teleperformance core values, norms, standard operating policies, and procedures
The Qualifications
- Bachelor’s degree (or above) in Business Administration, Sales, Marketing, or related field.
- 8 plus years of experience in business development, with a strong track record in a hunter role, generating new business in Canadian new logo accounts.
- Prior experience in the BPO or related industry.
- 5 plus years of demonstrated success selling Business Process solutions to enterprise clients, or leadership experience in CX roles.
- Good understanding of CX-related digital technologies, digital transformation a plus.
- Excellent understanding of sales performance metrics.
- Strong business management, negotiation and presentation skills.
- Analytical thinking and problem-solving skills, proactive attitude, strong written and oral communication skills.
- Outstanding interpersonal and communication abilities and teamwork mindset.
- Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives).
- Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.
- Multilingual capabilities are an advantage. Bilingual – English/French preferred
- Proficient in CRM software (Salesforce) and Microsoft Office Suite.
- Flexibility to travel when the deal or relationship requires. The frequency varies by opportunity.
Pre-Employment Screenings
By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.
Important | Policy on Unsolicited Third-Party Candidate Submissions
TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.
Diversity, Equity & Inclusion
At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.