Top Benefits
About the role
Seasonal Curbside Ambassadors - YVR
Concord Parking is currently hiring Seasonal On-Call Curbside Ambassadors for our operation at the Vancouver International Airport.
Position to start immediately with working ending in September 30, 2025
The Curbside Ambassador is a customer-facing position responsible for managing curbside traffic at the Vancouver International Airport, assisting passengers with wayfinding, enforcing curbside traffic rules and parking regulations, and reporting issues to Ground Transportation Dispatch and the Supervisory Team.
Key Responsibilities
- Provide excellent customer service and be knowledgeable of all airport amenities and services to provide high-quality service and friendly assistance to customers.
- Ensure Personal and Public Safety is always a top priority while performing duties.
- Direct all vehicles in curbside areas and roadways to ensure continuous traffic flow and minimize congestion.
- Enforce parking regulations at the terminal curbside and report for tow citations to vehicles parked and left unattended in restricted areas.
- Confirm that Taxi, Commercial Vehicles, and Ride Share vehicles use appropriate areas and that Taxis are called up in the order of staging.
- Verify Taxi decals for designated open and restricted hours.
- Ensure designated stopping areas are used appropriately, and pedestrian movement over crosswalks is safe and orderly.
- Manage pedestrian crosswalks, direct and stop traffic, and pedestrians accordingly.
- Actively patrol checkpoints or patrol stationery assigned areas as per daily operational requirements.
- Report safety issues, accidents, unattended vehicles, unauthorized vehicles, and unattended items to Ground Transportation Dispatch and the supervisory team.
- Process tow orders and catalogue vehicles when successfully towed from the site.
- Maintain accurate records of patrol observations, vehicles in violation, tow orders, and traffic patterns.
- Collaborate with airport stakeholders, including airlines and ground transportation providers, to ensure efficient curbside operations.
- Assist passengers with disabilities and special needs in accessing ground transportation options.
- Perform other duties as required, which are broadly in line with the listed responsibilities.
8-hour Shifts:
Days (730 - 1600) (900 - 1730) (1100 - 1930)
Evening/Overnight (1700 - 0130) (2000 - 0430)
Candidates must be available for 5 days a week including weekends & evenings
All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:
- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel
Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.
Please allow 15 - 20 minutes to complete your application
About Concord Parking
Following three decades of managing major parking facilities at regional shopping centres, educational facilities, and large office complexes throughout B.C. and Alberta, Concord (Acquired by Paladin Security in March 2017) formed a separate parking management division under the name Concord Parking in 2011. Concord Parking's mandate is to provide clients with specialized parking management services designed to:
Enhance customer parking experience utilizing best in industry technology.
Maximize our clients' return on parking assets.
Provide our clients with highly skilled/motivated personnel.
Allow clients to benefit from improved efficiencies and economies of scale.
Concord Parking will be unique in its approach to parking management. State-of-the-art equipment and leading edge technology will be utilized in its revenue and service management strategy.
Top Benefits
About the role
Seasonal Curbside Ambassadors - YVR
Concord Parking is currently hiring Seasonal On-Call Curbside Ambassadors for our operation at the Vancouver International Airport.
Position to start immediately with working ending in September 30, 2025
The Curbside Ambassador is a customer-facing position responsible for managing curbside traffic at the Vancouver International Airport, assisting passengers with wayfinding, enforcing curbside traffic rules and parking regulations, and reporting issues to Ground Transportation Dispatch and the Supervisory Team.
Key Responsibilities
- Provide excellent customer service and be knowledgeable of all airport amenities and services to provide high-quality service and friendly assistance to customers.
- Ensure Personal and Public Safety is always a top priority while performing duties.
- Direct all vehicles in curbside areas and roadways to ensure continuous traffic flow and minimize congestion.
- Enforce parking regulations at the terminal curbside and report for tow citations to vehicles parked and left unattended in restricted areas.
- Confirm that Taxi, Commercial Vehicles, and Ride Share vehicles use appropriate areas and that Taxis are called up in the order of staging.
- Verify Taxi decals for designated open and restricted hours.
- Ensure designated stopping areas are used appropriately, and pedestrian movement over crosswalks is safe and orderly.
- Manage pedestrian crosswalks, direct and stop traffic, and pedestrians accordingly.
- Actively patrol checkpoints or patrol stationery assigned areas as per daily operational requirements.
- Report safety issues, accidents, unattended vehicles, unauthorized vehicles, and unattended items to Ground Transportation Dispatch and the supervisory team.
- Process tow orders and catalogue vehicles when successfully towed from the site.
- Maintain accurate records of patrol observations, vehicles in violation, tow orders, and traffic patterns.
- Collaborate with airport stakeholders, including airlines and ground transportation providers, to ensure efficient curbside operations.
- Assist passengers with disabilities and special needs in accessing ground transportation options.
- Perform other duties as required, which are broadly in line with the listed responsibilities.
8-hour Shifts:
Days (730 - 1600) (900 - 1730) (1100 - 1930)
Evening/Overnight (1700 - 0130) (2000 - 0430)
Candidates must be available for 5 days a week including weekends & evenings
All parking management companies are not the same, Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:
- Enhance the customer parking experience
- Utilize the best in industry technology
- Maximize revenue and return on parking assets
- Provide clients with highly skilled and motivated personnel
Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.
Please allow 15 - 20 minutes to complete your application
About Concord Parking
Following three decades of managing major parking facilities at regional shopping centres, educational facilities, and large office complexes throughout B.C. and Alberta, Concord (Acquired by Paladin Security in March 2017) formed a separate parking management division under the name Concord Parking in 2011. Concord Parking's mandate is to provide clients with specialized parking management services designed to:
Enhance customer parking experience utilizing best in industry technology.
Maximize our clients' return on parking assets.
Provide our clients with highly skilled/motivated personnel.
Allow clients to benefit from improved efficiencies and economies of scale.
Concord Parking will be unique in its approach to parking management. State-of-the-art equipment and leading edge technology will be utilized in its revenue and service management strategy.