Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of Flexiti/QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Specialist, Engagement Strategy. Could it be you? As the Specialist, Engagement Strategy, you'll play a vital role in executing Flexiti's marketing initiatives. This is a highly hands-on position where you'll ensure our campaigns are executed flawlessly, contributing directly to our overall business objectives.

Reporting to the Senior Manager, Engagement Strategy, you will be responsible for executing marketing plans based on aligned and approved Flexiti marketing strategies, managing the merchant marketing funds, and analyzing marketing data. This position will work closely with the Flexiti Marketing Strategy team and other Flexiti team members to develop and implement marketing strategies that align with the company's overall business objectives.

Need more details? Keep reading… As a Specialist, Engagement Strategy, responsibilities include but are not limited to:

• Managing the end-to-end execution of all marketing campaigns, including email building, selecting segmentation lists, testing, tagging, scheduling, and deployment.
• Overseeing and deploying crucial operational communications to ensure timely and effective messaging.
• Managing website content updates, which includes adding new merchants, maintaining our offer hub with the latest promotions, and fulfilling ad hoc content requests from various stakeholders.
• Conducting post-campaign analysis and meticulously tracking results to inform future marketing efforts.
• Supporting compliance and regulatory requirements related to our marketing activities.
• Assisting the Manager, Customer Engagement Strategy with fulfilling merchant collateral orders, ensuring our partners have the resources they need.
• Manage the Flexiti marketing budget and merchant marketing funds to ensure that campaigns are executed within budget.
• Conducting competitive monitoring to keep the team informed of industry trends and competitor activities.
• Handling various ad-hoc requests as needed, such as invoice submissions to support the smooth operation of the marketing team.

So are YOU our next Specialist, Engagement Strategy? You are if you…

• Have a bachelor's degree in marketing, business, or a related field.
• Have 3+ years of experience in marketing execution, campaign management, or engagement focused roles, ideally within financial services.
• Have proven experience with email marketing platforms (e.g. Salesforce Marketing Cloud, Braze, etc.) and understanding of email best practices.
• Have a strong understanding of marketing campaign execution, from building and scheduling to deployment.
• Have proficiency in data analysis and the ability to interpret campaign results to inform future strategies. Experience with reporting tools (e.g., Google Analytics, CRM dashboards) is a plus.
• Have excellent written and verbal communication skills, with a keen eye for detail and accuracy.
• Have solid project management and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Are a collaborative team player who can build strong relationships across departments.
• Are adaptable and resourceful, comfortable navigating ad-hoc requests and a dynamic environment.
• Are curious and eager to learn new marketing technologies and strategies.

Additional Information…

• Please note: This role will be required to be in office 3 days a week

Sounds like you? Click below to apply! At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.