Basecamp Property Management Ltd., Canmore

About Basecamp

Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.

Why Work for Us?

• Be part of Canada’s fastest-growing hospitality brand.
• Enjoy a comprehensive health benefits plan to support your well-being.
• Take advantage of exclusive employee discounts at all Basecamp properties, plus Family & Friends rates.
• Receive competitive wages that reflect your experience and contributions.
• Grow your career with real opportunities for advancement in our expanding company.
• Work in a welcoming and supportive team environment.
• We believe in working hard, having fun, and celebrating our successes together!

Position Overview

We’re looking for a proactive and organized Employee Housing Coordinator to overseeing coordination, and daily operations of all employee housing across Basecamp properties. This includes daily operations, move-in coordination, lease administration, utility setup, and supporting employee with housing-related needs. The Employee Housing Coordinator plays a key role in maintaining well-organized, livable spaces that contribute to employee satisfaction and smooth operational execution.

Salary: $50,000 - $55,000 yearly

Shifts: Full-time, Permanent

Location: Canmore

Key Responsibilities:

1. Housing Coordination

• Serve as the main point of contact for all employee housing needs, questions, and concerns.
• Oversee daily and long-term operations of housing in all regions.
• Coordinate room and unit assignments based on staffing needs and availability.
• Support employee move-ins and move-outs, including in-person assistance in Canmore.
• Maintain and communicate clear housing expectations and guidelines to residents.
• Manage access to units including key control and digital locks.

2. Lease & Property Management

• Track and manage all employee housing leases, renewal dates, terms, and related documentation.
• Maintain an accurate inventory of company-owned properties and their usage.
• Liaise with landlords and property owners regarding lease updates, renewals, and terminations.
• Report on housing capacity, vacancies, and future needs to People & Culture and Operations.
• Assist in identifying and evaluating new employee housing opportunities as business needs grow, including short- and long-term rental options or potential purchases.
• Conduct research on industry trends, housing standards, and what other employers are offering to ensure Basecamp remains competitive and attractive to employees.

3. Utilities & Service Administration

• Set up and manage all utilities (electricity, internet, gas, water, waste services) for employee housing.
• Ensure smooth transitions of accounts during move-ins, move-outs, or new property onboarding.
• Maintain a central log of account numbers, provider contacts, and billing cycles.
• Coordinate with Finance to ensure payments are made on time and billing issues are addressed promptly.

4. Maintenance & Inventory

• Conduct regular property inspections to ensure cleanliness, safety, and functionality.
• Coordinate maintenance and cleaning services for repairs, upgrades, or turnover.
• Manage inventory and supply needs (e.g., bedding, cookware, cleaning supplies).
• Track and respond to maintenance requests from residents or site managers.

5. Rent Administration & Payroll Coordination

• Calculate rent deductions for each employee based on their housing type and duration of stay, and provide accurate deduction details to the Payroll team.
• Maintain up-to-date records of rental rates, deposits, and employee payroll deductions.
• Work with Payroll to ensure accurate and timely processing of housing deductions.
• Ensure consistent application of employee housing policies and rent structures.

6. Operational & Compliance Support

• Assist Operations teams in planning housing needs for seasonal employees or new hires.
• Coordinate unit turnover timelines with operational schedules.
• Participate in onboarding and offboarding processes as they relate to housing.
• Support setup and logistics for new housing as business needs grow.
• Create, refine, and implement housing-related processes and systems to ensure consistency, efficiency, and compliance across all locations.
• Ensure that all housing practices, policies, and documents are compliant with provincial tenancy laws and regulations in Alberta and British Columbia.

Requirements

• Experience in property management, HR coordination, hospitality, or operational support.
• Highly organized with strong attention to detail and follow-through.
• Excellent communication and interpersonal skills.
• Comfortable balancing administrative tasks with on-site responsibilities.
• Knowledge of tenancy regulations in Alberta and BC (or willingness to learn).
• Proficient in Microsoft Office Suite.
• Valid driver’s license and clean driving record.
• Able to lift light household items when needed.

Basecamp Resorts is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.