Area Loss Prevention Manager

Location: Toronto

Functional Area : Loss Prevention

Reports To : Head of Loss Prevention

The Company:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market.

Key Responsibilities:

The Area Loss Prevention Manager is to maximize profitability in the business by protecting all company assets, which include personnel, property, inventory, and costs. Some of the main duties include:

• Supporting Store Operations teams through analysis of fraud and loss.
• Developing and delivering training to reduce loss and increase inventory accuracy.
• Auditing stores to evaluate Operational and LP compliance.
• Conducting fraud investigations and interviews (both in person and virtually).
• The ability to communicate effectively across all levels of associates, management, law enforcement, and court personnel.
• Tracking and monitoring of the company shrink programs.
• Creating effective partnerships both in the field and with district/regional business partners that can be leveraged to achieve the Company’s goals, such as shrink control, inventory accuracy, and operational excellence.
• Additional duties and projects as required.
• The work environment for this position is a combination of office, warehouse, and retail setting.
• Travel, air, or land is required 3 to 5 days per week. Overnight travel may be required for business needs.

Qualifications & Experience:

• Bachelor’s degree from a four-year college or university; or equivalent combination of education and relevant experience.
• Minimum of 3-5 years of multi- store loss prevention experience.
• Wicklander- Zulawski - Level 1 certification is required.
• Valid drivers license and ability to travel 3-5 days per week (including overnight travel as needed).

Skills & Attributes:

• Strong ability to communicate effectively with individuals at all levels, both internal and external.
• Skilled in verbal, written, digital, and presentation communication formats.
• Maintains a professional and solution- oriented communication style.
• Proven ability to build relationships and influence positive change.
• Proficient in Microsoft Office and Google Workspace Tools.
• Experience reading and interpreting exception- based reporting tools.
• Ability to define problems, collect relevant data, establish facts, and draw valid conclusions.
• Applies specialized knowledge to solve complex, non- routine problems that often impact multiple functional areas.
• Approaches unfamiliar situations, projects, and opportunities with confidence and curiosity.

Additional Information:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A valid driver’s license is mandatory. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.