Regular/Temporary

Regular

Job Title

Senior Recruitment Officer (hybrid)

Job ID

70545

Location

Central Campus

Open Date

07/24/2025

Job Type

Continuing

Close Date

08/02/2025

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

RJC Student Experience

Salary Grade/Band

Grade 10

Salary Range

$32.81 - $52.36 (hourly)

Hours per Week

35

Posting Details

Schedule

Monday – Friday, 8:30am – 4:30pm (Hybrid schedule)

Education Level

Bachelor’s degree in Business or related field of study.

Career Level

Requires 4 years of relevant experience.

Location

Ron Joyce Centre, Burlington and McMaster Main Campus, Hamilton

Anticipated Start Date

Sseptember 1, 2025

Employment Type

Continuing

Union, Job Description Number

UNIFOR, Local No. 5555 (Unit 1), JD1168

Job Description

UNIT DESCRIPTION:
The Executive MBA program at McMaster University’s DeGroote School of Business is a 14-month, blended learning program designed for experienced professionals and senior leaders. With a specialized focus on digital transformation, the program equips participants with the strategic, analytical, and leadership skills needed to lead organizational change and innovation in a rapidly evolving business environment.

Delivered through a combination of online learning and in-person residencies, the EMBA offers a flexible yet immersive experience. The curriculum emphasizes applied learning through real-world business cases, collaborative industry projects, and a capstone initiative aligned with each student’s professional objectives.

To support the continued growth and success of the EMBA program, we are seeking a candidate to contribute to Business Development, Recruitment, and overall program support. This individual will play a key role in attracting top-tier candidates, strengthening industry partnerships, and enhancing the student experience throughout the program lifecycle.

Participants benefit from a dynamic peer cohort, expert faculty, and a strong network of alumni and industry leaders—preparing them to become influential drivers of digital change.

JOB SUMMARY:

Responsible for the recruitment and admission of high-quality candidates to undergraduate programs for the University. Manages the entire undergraduate recruiting life cycle: brand awareness, prospective student cultivation and management, candidate assessment and admissions, prospect engagement and offer acceptance. Independently develops strategic recruitment activities that support the institution’s admission criteria and targets. Builds strong relationships with internal and external stakeholders, working in a highly competitive global environment. Advises and persuades prospective students to enrol in the university, requiring the ability to interact with applicants from a range of academic backgrounds. Implements significant regional, national and international recruitment activities, requiring the ability to work effectively in cross-cultural settings. Responsible for the coordination of the day-to-day operations of a team with a focus on implementing strategies and fostering a collaborative team.

PURPOSE & FUNCTION:

• Travel extensively to attend recruitment events, nationally and internationally, to promote program offerings to candidates meeting our applicant profile.
• Advise prospective students on admission criteria and program options that align with their applicant profile.
• Independently complete a pre-assessment of application materials; deliver results of pre-assessment in person, via Skype/phone, or via individualized written responses.
• Develop, design and deliver persuasive presentations to potential students, highlighting program information that differentiates our programs in a highly competitive marketplace.
• Coordinate of the day-to-day operations of a team with a focus on implementing strategies and fostering a collaborative team.
• Manage large scale events as project lead, including budget, staffing resource needs, promotion and execution including coordination of multiple stakeholders across campus and external vendors.
• Plan and manage information sessions and specialized recruitment events locally and throughout the province.
• Recommend new recruitment activities and strategies, including identification of resources and anticipated return on investment.
• Conduct and evaluate admission interviews with prospective students (in-person, phone or Skype). Independently assess resumes, transcripts and other required documentation.
• Make admission recommendations to the Admissions Team, demonstrating specialized program knowledge and independent decision making in analyzing candidate profiles against a broad range of criteria.
• Persuade newly admitted students to accept their offer of admission; manage conversations with applicants who have multiple admission offers.
• Write individualized responses to significant volumes of on-line inquiries, at various stages of the recruitment and admissions process.
• Respond to applicants who were unsuccessful in gaining program admission, using tact and diplomacy.
• Counsel unsuccessful applicants on alternate programs and/or ways to strengthen future applications to the program.
• Recruit and train current students to be part of a Student Ambassador Program, to connect current students with prospective students, in support of increasing recruitment.
• Analyze and track candidate profiles using a Client Relationship Management (CRM) tool.
• Recommend short-term recruitment tactics, if enrolment targets are at risk of not being achieved.
• Develop specialized marketing materials to clusters of applicants and potential applicants.
• Analyze recruitment statistics at the end of each cycle and recommendation for future recruitment strategies.
• Research international student markets using a variety of data sources, analyze trends and recommend strategies to increase the program’s exposure in foreign markets.
• Enhance the international brand of the university and the program by participating in Admission Panels at International recruitment fairs.
• Develop an annual recruitment strategy, including proposed budget, for review. Administer and monitor recruitment budget.
• Schedule faculty, staff, students and alumni to participate in various recruiting events, ensuring they have received appropriate training and can accurately communicate program information and admission standards to prospective students.
• Review trends in international and domestic education, accreditation, and admission processes in order to knowledgably contextualize our programs in the marketplace.
• Liaise with recruiting and admissions staff from other schools to identify best practices pertaining to recruitment and admissions.
• Analyze current and past admission data to manage annual recruitment targets and recommend future recruitment targets.
• Conduct surveys of newly admitted students and analyze data to evaluate the effectiveness of recruitment and onboarding activities.
• Create statistical reports and profiles of incoming student cohorts.
• Monitor and troubleshoot issues with the on-line application system and admissions database.
• In conjunction with other University stakeholders (e.g. Advancement), identify opportunities to engage alumni in recruiting efforts, both domestically and internationally.
• Coordinate development and execution of marketing materials, including print, web, and social media.

SUPERVISION:

• Provides lead hand supervision and is responsible for the quality and quantity of work of others.
• Ongoing responsibility for supervising 1-4 temporary/casual employees.
• Provides orientation and shows procedures to others.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.