Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are actively recruiting for a Bodily Injury Claims Adjuster to manage claims directly with third parties and who enjoys working in team environment. The successful candidate will have a multifaceted personality and thrive within an inspiring culture. You will seek out challenges in order to continually improve your knowledge and skills, while providing the best-in-class service to the end customer.

What You’ll Do

• Interpret, evaluate, and determine policy coverage
• Investigate, evaluate, and settle minor bodily injury claims
• Ensure accurate and timely reserves are set
• Provide best in class communications with our customers, brokers, and business partners
• Clearly document and summarize file activity/analysis in a digital file
• Support and encourage Aviva’s claim and litigation philosophy

What You’ll Bring

• Ability to work independently and effectively in hybrid environment
• Knowledge of bodily injury claim process and relevant legislation
• Familiarity in determining liability in auto tort environment
• Ability to interpret medical terminology
• Excellent interpersonal, written, and oral communication skills
• Excellent organizational and time management skills
• Resourcefulness, flexibility, and integrity
• A great sense of humor
• A committed teammate with a positive outlook
• Minimum of 1-2 years claims adjusting experience or equivalent

What You’ll Get

• Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.