Client Experience Coordinator
Top Benefits
About the role
Heritage Office Furnishings is one of the leading suppliers of office furnishings and related services focusing on corporate environments. Established in 1979, The Heritage Group has grown to become the largest full-service dealership in British Columbia, providing challenging and rewarding careers to over 250 employees in the areas of Sales, Administration, Warehousing, Distribution, and Installation. Our continued growth and success result from a constant focus on customer satisfaction by listening to our customers and providing continuous, outstanding service.
The client experience coordinator is an ambassador for the Heritage, interacting with prominent interior designers, architects, real estate developers, and our client community. The role is responsible for the client experience of visitors and guests at @295. In addition to anticipating and identifying the needs of the sales team and guests, they are responsible for always maintaining the integrity of the space.
Core Responsibilities
- Support the planning and coordinating of all client meetings and events
- Order and manage catering for company events
- Manage the client bistro, work cafe, business center, resource library, and showroom areas.
- Greet scheduled guests and parties upon arrival and ensure the guest has an exceptional experience while visiting, including providing beverages and snacks
- Understand and promote products and educational materials
- Perform opening and closing of the space daily
- Space management for temperature, lighting, furniture resetting, music, and digital content displays.
Qualification
- Proficiency in Windows & Microsoft Office
- Proven hospitality skills and a flair for design
- Self-motivated, highly organized, and strong interpersonal skills.
Why Heritage?
- Company-funded events
- Opportunity for growth within the company
- Extended health and dental benefits for you and your family
- Environmental initiatives including recycling and compost programs
- A dynamic work environment with a great group of people
- Holiday Celebrations – Chance to win wide destination vacation or retreat
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Application question(s):
- Are you eligible to work in Canada on an ongoing basis?
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
About HERITAGE OFFICE FURNISHINGS
Our team of trusted and dedicated sales people, project managers, administrators and space planners work together with our operations team to create inspiring spaces where our clients live their values and achieve their objectives.
Heritage Office takes pride in providing challenging and rewarding careers to over 250 employees in the areas of sales, administration, warehousing, distribution and installation. We invest in our employees’ professional development, reward success and encourage collaboration.
Heritage Office Furnishings is the number one supplier of office furnishings and related services focusing on corporate environments within British Columbia. Established in 1979, The Heritage Group has grown to become the largest full service dealership in B.C. Our continued growth and success results from our most valuable asset: our people.
Client Experience Coordinator
Top Benefits
About the role
Heritage Office Furnishings is one of the leading suppliers of office furnishings and related services focusing on corporate environments. Established in 1979, The Heritage Group has grown to become the largest full-service dealership in British Columbia, providing challenging and rewarding careers to over 250 employees in the areas of Sales, Administration, Warehousing, Distribution, and Installation. Our continued growth and success result from a constant focus on customer satisfaction by listening to our customers and providing continuous, outstanding service.
The client experience coordinator is an ambassador for the Heritage, interacting with prominent interior designers, architects, real estate developers, and our client community. The role is responsible for the client experience of visitors and guests at @295. In addition to anticipating and identifying the needs of the sales team and guests, they are responsible for always maintaining the integrity of the space.
Core Responsibilities
- Support the planning and coordinating of all client meetings and events
- Order and manage catering for company events
- Manage the client bistro, work cafe, business center, resource library, and showroom areas.
- Greet scheduled guests and parties upon arrival and ensure the guest has an exceptional experience while visiting, including providing beverages and snacks
- Understand and promote products and educational materials
- Perform opening and closing of the space daily
- Space management for temperature, lighting, furniture resetting, music, and digital content displays.
Qualification
- Proficiency in Windows & Microsoft Office
- Proven hospitality skills and a flair for design
- Self-motivated, highly organized, and strong interpersonal skills.
Why Heritage?
- Company-funded events
- Opportunity for growth within the company
- Extended health and dental benefits for you and your family
- Environmental initiatives including recycling and compost programs
- A dynamic work environment with a great group of people
- Holiday Celebrations – Chance to win wide destination vacation or retreat
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Application question(s):
- Are you eligible to work in Canada on an ongoing basis?
Experience:
- Customer service: 2 years (preferred)
Work Location: In person
About HERITAGE OFFICE FURNISHINGS
Our team of trusted and dedicated sales people, project managers, administrators and space planners work together with our operations team to create inspiring spaces where our clients live their values and achieve their objectives.
Heritage Office takes pride in providing challenging and rewarding careers to over 250 employees in the areas of sales, administration, warehousing, distribution and installation. We invest in our employees’ professional development, reward success and encourage collaboration.
Heritage Office Furnishings is the number one supplier of office furnishings and related services focusing on corporate environments within British Columbia. Established in 1979, The Heritage Group has grown to become the largest full service dealership in B.C. Our continued growth and success results from our most valuable asset: our people.