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Nickels Custom Cabinets Ltd logo

Customer Service Representative

Richmond, BC
$25 - $28/hour
Mid Level
full_time

Top Benefits

Company events
Dental care
Disability insurance

About the role

Nickels Custom Cabinets is a well respected manufacturer of quality cabinets for over 45 years. We are seeking a customer focused individual to join our dealer service team.

Main Duties in order of priority:

Ensure all cabinet orders are processed quickly and priced accurately.

Identify items not in company catalogue and provide drawings, material solutions and pricing to satisfy customer demands.

Offer hands-on assistance to train new clients in company software.

Assess and process warranty and service orders.

Job Type: Full-time

Pay: $25.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:

  • Bonus pay
  • Overtime pay

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Profit sharing
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Education:

  • DCS / DEC (preferred)

Experience:

  • Customer service: 2 years (preferred)

Work Location: In person

About Nickels Custom Cabinets Ltd