GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

RESPONSIBILITIES

Marketing + Leasing

• Encourages appointments or viewings with all prospective resident callers, walk-ins, and email inquiries
• Qualifies prospective residents to determine their needs and suitability as candidates
• Conducts viewings of the property and suites with prospective residents
• Sells specific property benefits to prospective residents in order to obtain a commitment to rental
• Negotiates leases to achieve optimum value
• Inspects upcoming suite availabilities prior to showing to potential residents
• Informs the Community Manager of any deficiencies or problems noted in the building or on the property that require attention
• Conducts monthly market surveys and provide the information to Head Office
• Carries out other duties and/or procedures related to marketing as assigned

Administration + Reporting

• Review, complete and maintain Availability Report and Traffic report
• Registers all prospective residents using a Guest Registration Card
• Collects and completes all pertinent information on the Application Form and forwards to the Property Manager for approval
• Completes background checks, order credit checks, completes and executes the signing of all leases, schedules, assignments, and addendum forms
• Notifies all applicants of the Landlord’s decision (approval or decline) of the application
• Provides move-in package to new residents at time of lease signing; provides a full orientation when possible
• Assists with coordination of moving elevator reservations for move-ins and outs with the Community Manager for new and current residents
• Assists with completion of incoming and outgoing suite inspections and documents as required
• Carries out other duties and/or procedures related to rental and administration of suites as assigned

Customer Service

• Handles all telephone and walk-in inquiries from prospective residents professionally and courteously
• Follows up with prospects

QUALIFICATIONS

• A positive, professional, and customer-focused attitude with a passion for helping people
• 1+ year of experience in sales, leasing, or customer service (real estate or hospitality experience is a strong asset)
• Proven ability to thrive in a fast-paced, high-volume environment
• Exceptional communication and interpersonal skills with a natural ability to build rapport
• Strong organizational skills and attention to detail
• Self-motivated with a high degree of initiative, adaptability, and teamwork
• Comfortable using property management software (Yardi experience is an asset) and Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of local rental market and competing properties is an advantage
• Post-secondary education is preferred but not required

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.