Internal Sales Representative for Refrigeration- EN
Top Benefits
About the role
The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.
What You Will Accomplish With Us
- Assessing customer needs and resources and recommending appropriate goods and services
- Providing data for product design when goods and services must be tailored to the customer’s needs
- Preparing specifications based on project plans/specifications and the full proposal
- Preparing technical drawings and data sheets for client approval
- Answering calls from clients and external representatives
- Ensuring that finished projects are complete and accurate
- Managing projects and working with mechanical contractors and engineers
- Informing customers about standards
- Following up with customers verbally or in writing to ensure their satisfaction
- Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies
- Answering customer requests, questions and complaints related to products and services
What You Bring To Our Team
- Completed secondary school diploma
- Training related to the sales field or in an HVAC-R field
- Sales training
- Excellent verbal and written communication
- Answering the phone professionally and providing excellent customer service
- Ability to work under pressure and work quickly
- Organizational and time management skills
- Initiative and resourcefulness
- Sales skills
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
Master, for over 70 years We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
About The Master Group
A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group is named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 3 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.
Internal Sales Representative for Refrigeration- EN
Top Benefits
About the role
The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.
What You Will Accomplish With Us
- Assessing customer needs and resources and recommending appropriate goods and services
- Providing data for product design when goods and services must be tailored to the customer’s needs
- Preparing specifications based on project plans/specifications and the full proposal
- Preparing technical drawings and data sheets for client approval
- Answering calls from clients and external representatives
- Ensuring that finished projects are complete and accurate
- Managing projects and working with mechanical contractors and engineers
- Informing customers about standards
- Following up with customers verbally or in writing to ensure their satisfaction
- Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies
- Answering customer requests, questions and complaints related to products and services
What You Bring To Our Team
- Completed secondary school diploma
- Training related to the sales field or in an HVAC-R field
- Sales training
- Excellent verbal and written communication
- Answering the phone professionally and providing excellent customer service
- Ability to work under pressure and work quickly
- Organizational and time management skills
- Initiative and resourcefulness
- Sales skills
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
Master, for over 70 years We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.
About The Master Group
A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group is named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 3 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.