Research Coordinator I The ED Outreach Research Program at Unity Health Toronto – St. Michael’s Hospital seeks to work with patients and community partners to evaluate and co-design how emergency department care can be delivered in an equitable was for people and populations experiencing marginalization.

It currently includes the THRIVE program, which supports youth injured by violence, and the ED Outreach Worker Program, supporting individuals experiencing homelessness, as well as work alongside an interprofessional team, including outreach workers, physicians, and community partners.

The ED Outreach Research Program is a part of MAP Centre for Urban Health Solutions at Unity Health Toronto – St. Michael’s Hospital

The ED Outreach Research Program is currently looking for a Research Coordinator I . The successful candidate will provide research and administrative support to the evaluations of both emergency department outreach programs. The role of the Research Coordinator I is to conduct the day-to-day coordination of research activities and implementation of the projects involving quantitative and/or qualitative methodologies, assist with the building of study infrastructure, and development of future projects. In person, qualitative Interviewing with participants will be a key component of this role. The successful candidate will be responsible for administrative duties pertaining to the research projects including maintenance of study records, quality assurance and ensuring the integrity of study data. The successful candidate will also be responsible for assisting with data analyses, liaising with community partners, and coordinating project committees.

Don’t meet every single requirement? Studies have shown that people in underrepresented communities are less likely to apply to jobs when they don’t meet every single qualification. We are dedicated to building an inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we still welcome you to apply.

Duties/Responsibilities Administrative Duties

• Creates trainings, manuals, and other content as needed.
• Organizes, facilitates, and runs meetings with internal teams, and external stakeholders.
• Facilitates communications for internal and external stakeholders. Disseminates information as needed.
• Ensures maintenance, collection, transcription, and entry of study related data, in accordance with hospital and privacy regulations.
• General office duties e.g. filing, mailings, courier services, ensuring stocked and maintained inventory /supplies/equipment/software.
• Designs all source documents (templates, tracking files, forms, guidance documents) for the collection, and management of information/data.
• Organizes, sets up, and maintains equipment

Research Specific Tasks

• Plans, organizes, directs, controls, and evaluates the activities and operations of scientific research or quality control.
• Ongoing coordination of study activities; day to day project management of timelines, resources, deliverables, and study tasks.
• Quantitative and qualitative data collection, including designing interview guides, surveys, cleaning/coding data, and conducting interviews.
• Coordinates participants and helps with screening /recruitment.
• Liaises with multiple internal and external stakeholders at local and international levels, navigates stakeholder relationships, and responds proactively to anticipated challenges.
• Contributes to the presentation of research related information: reports, proposals, publications, presentations, manuscripts, abstracts, newsletters, posters etc.
• Manuscript writing/revising; data analysis, including screening abstracts, and full text of research articles, and performs reference scanning for scoping, and systematic reviews.
• Helps develop processes, tools (workflow, Gantt charts), and resources to support team members, and projects.
• May participate directly in the design, development, and inspection of technical projects, or in the theoretical or applied scientific work of the department.
• Helps prepare specifications, presentations, and report preparations in consultation and negotiation with multiple stakeholders.
• Supports proposals (RFP), and grant application process and protocols.
• Prepares grant letters of support.

Day to Day Project and Staff Guidance Tasks

• May train, coordinate, and/or delegate tasks (including overseeing quality control of submitted assignments) to Research Assistants, casual staff, and internal/external collaborators.
• May recruit and onboard personnel (e.g. peer navigators, students) and oversee development and maintenance of staff competence in required areas.
• May develop and implement policies, standards and procedures for the scientific and technical work performed in the department

Performs Cross Functional and Other Duties as Assigned and/or Requested.

• All staff are expected to carry out their assigned duties and responsibilities in a manner which
• prioritizes patient and employee safety, and confidentiality. Key accountabilities in this regard
• include:
• Strict compliance with patient/employee confidentiality practices and policies.
• Strict compliance with patient/employee safety practices and standards.
• Appropriate identification, reporting and response to patient/employee confidentiality breaches in accordance with established policies and procedures.
• Appropriate identification, reporting and response to patient/employee safety risks and incidents/events in accordance with established policies and procedures.

Qualifications, Knowledge, And Skills

• Undergraduate Degree and 2 years of relevant experience, OR demonstrable equivalent combination of specialized education and experience.
• TCPS CORE 2 is an asset. (Completed within first 2 weeks of hire)
• Good clinical practice certificate is an asset. (Completed within first 2 weeks of hire)
• Basic understanding of science, including applicable theories, frameworks, and models.
• Project coordination skills.
• Experience working with a diversity of stakeholders is an asset.
• Qualitative research experience is required.
• Prior experience working with people who experience social disadvantage is required.
• Qualitative analysis software (e.g.NVIVO) is an asset.
• Statistical software (e.g. SPSS, SAS, Stata, R/R Studio, Access etc.) is an asset
• Experience in healthcare research is an asset.
• Awareness and sensitivity to diverse communities and priority populations (BIPOC, 2SLGBT+, people who use drugs, experiencing homelessness or have health issues etc.).
• Empathy and ability to cope with emotionally difficult situations participants may be facing.
• Basic computer skills with Microsoft Office experience, and database software.
• Experience with video conferencing software. (Zoom, Microsoft Teams etc.)
• Excellent verbal, written, and interpersonal communication skills.
• Organization skills and ability to manage multiple projects simultaneously.
• Ability to work in a fast paced, adaptable environment.
• Ability to work independently and as part of a team.
• Attention to detail.
• Proven ability to learn new skills.
• Ability to assimilate new information, and concepts quickly.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.