Registration Officer (Inspector (General) 1(A)-(B))
Top Benefits
About the role
About Us
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Service Nova Scotia’s mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service.
Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. The AGFT issues approximately 13,000 licenses annually and provides counter service to approximately 3100 annually. Service standards dictate that licenses and registrations be processed within 10 business days.
About Our Opportunity
Under the general supervision of the Director of Licensing and Registration, the Registration Officer determines eligibility of Liquor and Gaming applications and is also responsible for processing registrations and background investigations, pursuant to the Gaming Control Act and Liquor Control Act.
Primary Accountabilities
Some of the primary accountabilities in the role include:
- Reviewing, approving, denying, and maintaining licensing and registration applications in accordance with legislation, policies, and operational procedures of the division.
- Conducting background checks of individuals seeking to obtain a liquor license and the eligibility of gaming restraints.
- Providing accurate analysis, data entry, processing and issuance of individual gaming registrations, liquor licenses/registration and imposing applicable conditions of Registration.
- Invoicing and reconciliation of costs associated with processing applications and collection of associated fees, including outstanding fees.
- Providing customer service functions by telephone, email and counter service; liaising with stakeholders to ensure the proper approvals and/or documentation is obtained to meet the requirements of a license or registration.
- Occasional administrative tasks may be required.
Qualifications and Experience
To be considered for this opportunity, you have five years of related experience; an equivalent combination of training and experience may be acceptable.
You possess a high level of communication (written and verbal) skills, diplomacy, resourcefulness, organization skills as well as the ability to work with minimal supervision. In addition, you have exceptional attention to detail and judgement skills to analyze and interpret legislation, extract and apply licensing requirements, assist with licensing applications and apply legislative provisions to various business operators.
You have previous experience exercising discretion, professionalism and confidentiality; interpreting policy and legislation; reviewing, approving and declining applications; invoicing and reconciling costs; providing customer service in person, over the phone, and via email.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Registration Officer (Inspector (General) 1(A)-(B))
Top Benefits
About the role
About Us
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Service Nova Scotia’s mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service.
Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. The AGFT issues approximately 13,000 licenses annually and provides counter service to approximately 3100 annually. Service standards dictate that licenses and registrations be processed within 10 business days.
About Our Opportunity
Under the general supervision of the Director of Licensing and Registration, the Registration Officer determines eligibility of Liquor and Gaming applications and is also responsible for processing registrations and background investigations, pursuant to the Gaming Control Act and Liquor Control Act.
Primary Accountabilities
Some of the primary accountabilities in the role include:
- Reviewing, approving, denying, and maintaining licensing and registration applications in accordance with legislation, policies, and operational procedures of the division.
- Conducting background checks of individuals seeking to obtain a liquor license and the eligibility of gaming restraints.
- Providing accurate analysis, data entry, processing and issuance of individual gaming registrations, liquor licenses/registration and imposing applicable conditions of Registration.
- Invoicing and reconciliation of costs associated with processing applications and collection of associated fees, including outstanding fees.
- Providing customer service functions by telephone, email and counter service; liaising with stakeholders to ensure the proper approvals and/or documentation is obtained to meet the requirements of a license or registration.
- Occasional administrative tasks may be required.
Qualifications and Experience
To be considered for this opportunity, you have five years of related experience; an equivalent combination of training and experience may be acceptable.
You possess a high level of communication (written and verbal) skills, diplomacy, resourcefulness, organization skills as well as the ability to work with minimal supervision. In addition, you have exceptional attention to detail and judgement skills to analyze and interpret legislation, extract and apply licensing requirements, assist with licensing applications and apply legislative provisions to various business operators.
You have previous experience exercising discretion, professionalism and confidentiality; interpreting policy and legislation; reviewing, approving and declining applications; invoicing and reconciling costs; providing customer service in person, over the phone, and via email.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.