COUNSELLING SERVICES - CENTRAL -TORONTO HEARING CARE COUNSELLOR
About the role
Posted Sunday, July 27, 2025, 11:00 PM
Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor-Ethno, based in Toronto. Reporting to the Supervisor, Hearing Care Counselling, the Hearing Care Counsellor-Ethno will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf) within targeted ethno-specific groups.
This will be a permanent, full-time position working Monday – Friday, 9:00 a.m. – 5:00 p.m.
The ideal candidate will have a Bachelor’s degree in the Social Services field (e.g. social work, gerontology), along with 3-5 years’ counselling experience with the elderly in a language other than English and another language is necessary. Proven knowledge of and experience in the hearing loss field including evaluating hearing loss utilizing audio scope and audiometer testing devices as well as providing general instruction to clients in the use, care, and maintenance of hearing aids and assistive listening devices would be an asset.
You have excellent administrative and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 85-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada. (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – March 10, 2025, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
- Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
Job Details
Pay Type
Salary
Hiring Min Rate
71,088.61 CAD
Hiring Max Rate
71,088.61 CAD
About Canadian Hearing Services
For over 80 years, Canadian Hearing Services (CHS) has played a significant role in supporting and meeting the needs of Deaf and hard of hearing Canadians. We are an industry-leading provider of services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation, and we are the largest and only Accredited organization of its kind in North America.
We have several CHS locations across Ontario and offer many of our services virtually across Canada. In addition to serving Deaf and hard of hearing clients, we also work diligently to champion accessibility in the workplace, providing accessibility, employment and education services to various businesses across Canada and across many sectors, such as healthcare, education, government and the legal field.
We have a dedicated team of friendly, caring and professional staff that are committed to delivering exceptional client outcomes. Our promise is to help our clients lead rich and full lives, and to deliver on our vision of a barrier-free society for Deaf and hard of hearing Canadians.
Our mantra, Raising the Bar, is designed to challenge our organization to continue to deliver the best services and products and to never settle. We are adopting new technologies, exploring innovative means of service delivery, researching the latest treatments, and expanding our programs — all in the name of providing the best quality care to our clients.
COUNSELLING SERVICES - CENTRAL -TORONTO HEARING CARE COUNSELLOR
About the role
Posted Sunday, July 27, 2025, 11:00 PM
Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor-Ethno, based in Toronto. Reporting to the Supervisor, Hearing Care Counselling, the Hearing Care Counsellor-Ethno will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf) within targeted ethno-specific groups.
This will be a permanent, full-time position working Monday – Friday, 9:00 a.m. – 5:00 p.m.
The ideal candidate will have a Bachelor’s degree in the Social Services field (e.g. social work, gerontology), along with 3-5 years’ counselling experience with the elderly in a language other than English and another language is necessary. Proven knowledge of and experience in the hearing loss field including evaluating hearing loss utilizing audio scope and audiometer testing devices as well as providing general instruction to clients in the use, care, and maintenance of hearing aids and assistive listening devices would be an asset.
You have excellent administrative and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 85-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
CHS requires you to be legally eligible for employment in Canada. (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)
CLOSING DATE: Internal – March 10, 2025, External – Until Filled
COVID-19 considerations:
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
- Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.
Job Details
Pay Type
Salary
Hiring Min Rate
71,088.61 CAD
Hiring Max Rate
71,088.61 CAD
About Canadian Hearing Services
For over 80 years, Canadian Hearing Services (CHS) has played a significant role in supporting and meeting the needs of Deaf and hard of hearing Canadians. We are an industry-leading provider of services, products and education that empower the Deaf and hard of hearing to overcome barriers to participation, and we are the largest and only Accredited organization of its kind in North America.
We have several CHS locations across Ontario and offer many of our services virtually across Canada. In addition to serving Deaf and hard of hearing clients, we also work diligently to champion accessibility in the workplace, providing accessibility, employment and education services to various businesses across Canada and across many sectors, such as healthcare, education, government and the legal field.
We have a dedicated team of friendly, caring and professional staff that are committed to delivering exceptional client outcomes. Our promise is to help our clients lead rich and full lives, and to deliver on our vision of a barrier-free society for Deaf and hard of hearing Canadians.
Our mantra, Raising the Bar, is designed to challenge our organization to continue to deliver the best services and products and to never settle. We are adopting new technologies, exploring innovative means of service delivery, researching the latest treatments, and expanding our programs — all in the name of providing the best quality care to our clients.