Position Title: iGaming Compliance Assurance Specialist (Sport and Event Betting Stream)

Term: Full-time, Contract (up to February 2026)

Division/Branch: Operations Division / Technology Regulation, and iGaming Compliance Branch

Application Deadline: August 13, 2025

Pay Level: 9

Pay Range: Min: $44.64/hr to Max: $55.81/hr

Position Location: Head Office, Toronto, ON; Hybrid

The Alcohol and Gaming Commission of Ontario (AGCO) isn't just a regulatory agency; we're the heartbeat of Ontario's vibrant alcohol, gaming, horseracing, and private cannabis retail sectors. As a dedicated organization reporting to the Ministry of the Attorney General, we uphold the highest standards of honesty and integrity while championing public interest and safety. Here, innovation thrives, ideas flourish, and passion drives us to new heights of excellence.

The Technology Regulation and iGaming Compliance Branch is seeking an iGaming Compliance Assurance Specialist (Sport and Event Betting Stream) to step into a pivotal role within our team. As Ontario continues to navigate the regulated, competitive internet gaming (iGaming) market, the Alcohol and Gaming Commission of Ontario (AGCO) plays a crucial role in maintaining market and game integrity while ensuring consumer protection.

This is an exciting opportunity to navigate complex and evolving challenges and contribute to shaping the future of iGaming regulation in Ontario. If you’re ready to take on this critical role and make a lasting impact, we encourage you to apply!

As an iGaming Compliance Assurance Specialist, you will play a central role in the development and execution of a sport and event betting integrity framework and will carry out strategic risk-based, outcomes-focused regulatory and compliance assurance activities per the iGaming compliance program. You will also assess clients' controls in place to mitigate risk exposures for sport and event betting integrity in line with AGCO Standards and industry best practices, and support the development and execution of a sport and event betting integrity

framework.

You will liaise with multiple Independent Integrity Monitors, Sports Governing Bodies, major and minor sports leagues, other gaming regulators, and law enforcement agencies. As a team member, you will contribute to the team’s culture, centered on accountability and trust, and embrace team diversity.

At the Technology Regulation and iGaming Compliance Branch, you’ll find:

• A mission-driven role with real public impact—protect players and promote safe, responsible gambling practices.
• Challenging and meaningful work in a complex regulatory environment with diverse operators and sites.
• A supportive, collaborative team culture built on accountability, trust, diversity, and continuous improvement.
• Opportunities for ongoing professional development in a rapidly evolving industry.
• A chance to be part of modern, risk-based regulatory strategies shaping the future of iGaming in Ontario.

Reporting to the Manager, Regulatory Compliance, the successful candidate will but not limited to:

• Act as a key member of AGCO’s modern compliance strategy by effectively assessing regulatory risk to target potential areas of non-compliance.
• Execute compliance assurance activities in respect of AGCO’s regulatory standards and requirements, drawing from a broad scope of knowledge and experience with a variety of compliance techniques, employed appropriately for differing circumstances.
• Monitor, assess, and investigate iGaming operators’ sport and event betting controls to ensure they are effectively upholding the integrity of betting and protection of customers.
• Keep abreast of emerging risks and trends relating to sport and event betting integrity that may have an impact on the Ontario iGaming market.
• Contribute to a culture of continuous improvement by proactively identifying issues and situations that require attention and engagement to resolve them.
• Embrace a client-centered approach when interacting with external stakeholders to ensure expectations are understood and compliance is met.
• Establish and develop strong trust-based relationships with peers throughout the organization.

The ideal candidate will have:

• Advanced knowledge of sport and event betting product offerings, integrity processes, and controls to deliver a range of effective compliance assurance activities gained through several years of professional experience, and some specialization in the relevant field.
• Experience performing investigations related to sport and event betting player protection, identifying risks and proposing appropriate mitigations.
• Knowledge and experience assessing and collecting evidence, and the ability to serve as a specialist for the activities within the sport and event betting area.
• Demonstrated ability to think strategically, conduct thorough research, and synthesize information to develop cohesive, end-to-end solutions.
• Strong analytical skills, attention to detail, and an investigative mindset.
• Excellent interpersonal, verbal, and written communication skills with the ability to comfortably communicate with all levels of management and external stakeholders.
• Willingness to learn other aspects of the iGaming industry/other specialist streams.
• Demonstrated relationship management skills with a proven ability to influence diverse audiences.
• Knowledge of the AGCO regulatory environment and the global iGaming industry will be an asset.
• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

About the AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.
• Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
• Hybrid environment with a minimum of 3 days in the office per week.

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.