Top Benefits
About the role
Join 180 Smoke! We take pride in our team’s deep product knowledge, hands-on expertise, and commitment to delivering an unmatched customer experience. If you're a passionate retail professional looking to grow with an industry-leading Vape brand, we’d love to hear from you!
As a Sales Associate, you’ll be the first point of contact for both new and returning customers. Your goal is to deliver a welcoming, informative, and exceptional retail experience.
What You’ll Do
- Greeting and welcoming new vape clientele and long-time customers, providing personalized consultations to understand their vaping needs and preferences
- Recommend products tailored to individual requirements while educating customers on features, usage, and maintenance of vaping devices
- Demonstrate product functionality, offer tastings where applicable, and share personal vaping insights to assist in decision-making
- Efficiently manage multiple customers at once while maintaining a high standard of service
- Open and close the store punctually, following proper procedures
- Answer customer questions/concerns in person and via phone
- Respond to customer inquiries in person and over the phone, including taking orders for curbside pickup where applicable
- Maintain the store’s appearance, atmosphere, and cleanliness to create a consistent and inviting retail environment
- Support daily operations, including organizing inventory, receiving shipments, and practicing FIFO (First-In, First-Out) merchandising
- Adhere to all loss prevention and safety protocols
- Periodically conducting inventory counts and/or inventory cycle counts
- Frequently checking for email communication while on shift to ensure all messages from the corporate team or store leadership team are accounted for
- Utilizing in-store communication where shift overlap is not possible to ensure other team members are equally informed on in-store developments
Who You Are
- Team player with the ability to utilize technology effectively and engage with customers to meet goals
- Previous experience working in a customer focused environment
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions professionally
- Previous experience with vapor products (e-cigarettes or herbal vaporizers) is an asset
What We Offer
- Commission pay on top of your hourly rate
- Regular contests where you can win prizes
- Employee discount: 20% off everything!
- Opportunities to develop and grow into management positions
- An opportunity to learn about the world of vapes
- Corporate membership rates at Goodlife Fitness
- Exclusive entertainment and lifestyle discounts, gift card rewards, enhanced insurance benefits and other value-added perks through Perkopolis
This is an existing vacancy.
Please note: For compliance reasons, we only accept applications from applicants who are 19 years or older.
We appreciate your interest in joining our team! While we’d love to connect with everyone, we’ll be reaching out only to those selected for the next steps.
At 180 Smoke, we’re proud to cultivate a culture of inclusion, respect, and accessibility. We’re committed to providing a recruitment process that meets the needs of all applicants, in accordance with the AODA. If you require accommodations at any stage of the hiring process, please let us know — we’re happy to support you.
Job Types: Part-time, Permanent
Pay: From $17.20 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work days:
- Monday to Friday
- Weekends as needed
Application question(s):
- Please tell us your availability.
Work Location: In person
About 180 Smoke
Established as a quality-oriented and socially conscious brand, 180 Smoke has quickly become a leader in the vape industry and is constantly striving towards continued expansion. Co-founded by Canadian heart surgeon Dr. Gopal Bhatnagar, 180 Smoke Vape Store comes from a background of medicine, technology, and philanthropy, converging into the perfect balance between disruptive and creative innovation.
We are an ethically-invested and socially-conscious company with a focus on providing alternatives to adults with vaping products available on our website and at vape shops across Canada. We make adopting vaping easy by offering a wide selection of authentic products and dedicated customer support.
As an employer, 180 Smoke deeply values the input of all staff, whether they’re in our head office or in any of our 30+ locations. We are a company truly built on collaboration and all of our success comes from the individual success of our employees.
180 Smoke is an equal opportunity employer and we’re committed to creating a qualified workforce that reflects diversity and equality. We encourage all qualified individuals to apply and we welcome multidisciplinary individuals. As an equal opportunity employers, 180 Smoke is committed to preventing and removing barriers for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
Top Benefits
About the role
Join 180 Smoke! We take pride in our team’s deep product knowledge, hands-on expertise, and commitment to delivering an unmatched customer experience. If you're a passionate retail professional looking to grow with an industry-leading Vape brand, we’d love to hear from you!
As a Sales Associate, you’ll be the first point of contact for both new and returning customers. Your goal is to deliver a welcoming, informative, and exceptional retail experience.
What You’ll Do
- Greeting and welcoming new vape clientele and long-time customers, providing personalized consultations to understand their vaping needs and preferences
- Recommend products tailored to individual requirements while educating customers on features, usage, and maintenance of vaping devices
- Demonstrate product functionality, offer tastings where applicable, and share personal vaping insights to assist in decision-making
- Efficiently manage multiple customers at once while maintaining a high standard of service
- Open and close the store punctually, following proper procedures
- Answer customer questions/concerns in person and via phone
- Respond to customer inquiries in person and over the phone, including taking orders for curbside pickup where applicable
- Maintain the store’s appearance, atmosphere, and cleanliness to create a consistent and inviting retail environment
- Support daily operations, including organizing inventory, receiving shipments, and practicing FIFO (First-In, First-Out) merchandising
- Adhere to all loss prevention and safety protocols
- Periodically conducting inventory counts and/or inventory cycle counts
- Frequently checking for email communication while on shift to ensure all messages from the corporate team or store leadership team are accounted for
- Utilizing in-store communication where shift overlap is not possible to ensure other team members are equally informed on in-store developments
Who You Are
- Team player with the ability to utilize technology effectively and engage with customers to meet goals
- Previous experience working in a customer focused environment
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions professionally
- Previous experience with vapor products (e-cigarettes or herbal vaporizers) is an asset
What We Offer
- Commission pay on top of your hourly rate
- Regular contests where you can win prizes
- Employee discount: 20% off everything!
- Opportunities to develop and grow into management positions
- An opportunity to learn about the world of vapes
- Corporate membership rates at Goodlife Fitness
- Exclusive entertainment and lifestyle discounts, gift card rewards, enhanced insurance benefits and other value-added perks through Perkopolis
This is an existing vacancy.
Please note: For compliance reasons, we only accept applications from applicants who are 19 years or older.
We appreciate your interest in joining our team! While we’d love to connect with everyone, we’ll be reaching out only to those selected for the next steps.
At 180 Smoke, we’re proud to cultivate a culture of inclusion, respect, and accessibility. We’re committed to providing a recruitment process that meets the needs of all applicants, in accordance with the AODA. If you require accommodations at any stage of the hiring process, please let us know — we’re happy to support you.
Job Types: Part-time, Permanent
Pay: From $17.20 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work days:
- Monday to Friday
- Weekends as needed
Application question(s):
- Please tell us your availability.
Work Location: In person
About 180 Smoke
Established as a quality-oriented and socially conscious brand, 180 Smoke has quickly become a leader in the vape industry and is constantly striving towards continued expansion. Co-founded by Canadian heart surgeon Dr. Gopal Bhatnagar, 180 Smoke Vape Store comes from a background of medicine, technology, and philanthropy, converging into the perfect balance between disruptive and creative innovation.
We are an ethically-invested and socially-conscious company with a focus on providing alternatives to adults with vaping products available on our website and at vape shops across Canada. We make adopting vaping easy by offering a wide selection of authentic products and dedicated customer support.
As an employer, 180 Smoke deeply values the input of all staff, whether they’re in our head office or in any of our 30+ locations. We are a company truly built on collaboration and all of our success comes from the individual success of our employees.
180 Smoke is an equal opportunity employer and we’re committed to creating a qualified workforce that reflects diversity and equality. We encourage all qualified individuals to apply and we welcome multidisciplinary individuals. As an equal opportunity employers, 180 Smoke is committed to preventing and removing barriers for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.