Your Next Opportunity

Would you like to be a part of Canada’s leading and progressive Business Law firm?

McMillan has an exciting permanent opportunity as an Enterprise Application Support Specialist (IT & Financial Systems Applications) as part of the IT team. As a member of this innovative team, you will play a key role in supporting and maintaining financial applications, systems and providing user support. The position will work closely with Finance group to implement and delivery system changes, operational environment, and interactions with 3rd party vendors.

What You’ll Do

You will be an integral team member with key technical and analytic expertise. The position will work closely with IT development team and Finance group to implement and deliver system changes, operational environment, and interactions with 3rd party vendors.

You will be supporting financial application upgrades and participate in maintaining overall health of the financial platform – monitoring, capacity planning, tuning, performance optimization, supporting IT team in backups and recovery. You will monitor and troubleshoot issues relating to legal applications (Intapp; Thomson Reuters Elite 3E, E-Billing HUB, ARCS Collections and Cosine Broadcasts) and provide solutions or collaborate with IT development team, product support and third-party vendors in streamlining resolution. You will review enhancement requests and work with business subject matter experts (SME) to ensure functional requirements are full documented and changes implemented.

You will provide technical guidance for the financial application platforms and perform regression and integration testing to ensure all development change is tested end-to-end and maintain documentation. You will respond to inquiries within SLA resolution timelines. You will work closely with IT, Finance and EPMO group to schedule and implementing annual projects and tasks. Finally, you will thrive in this dynamic team and will continue the commitment to constantly improve the systems and processes to solve problems and enhance system efficiencies within the Firm.

What You Bring

• College Diploma or University degree in Computer Science or Accounting with a minimum of 7 years related progressive experience in IT
• Minimum of 5 years of relevant experience working with financial applications platforms
• Minimum of 4 years SQL server and relational database skills
• Experience with Thomson Reuters Elite 3E financial application platform is an asset
• Experience with Elite IDE intApp Open is an asset
• Proficient in MS Office: Excel (Advanced Level Macros)
• Prior experience with Power Automate and PowerBI is an asset
• Proficiency in one or more of the following ; Java, JavaScript, PHP, C#, VB, Objective-C, C/C++, Python, ASP. NET is considered an asset
• Demonstrates high degree of problem-solving skills and ability to consistently exercise sound judgment and initiative in all circumstances, including very stressful situations. Must be able to effectively manage competing priorities
• Proficiency in creating appropriate system documentation is essential
• Strong analytical, accounting, communication, and problem-solving skills
• Ability to promote a collaborative work/team environment by presenting a professional and responsive attitude towards others and by demonstrating prompt and conscientious work habits
• Law Firm or Professional Services experience is also an asset

McMillan Offers You

Growth

Mentorship and Support

Training as Software Evolves

Commensurate Compensation and Benefits Package

Fun Work Environment

Continuous Learning & Development

McMillan = You

At the heart of our commitment to being a first-mover on important issues, McMillan believes that equity, diversity and inclusion are catalysts for success. By embracing our differences, we create an inclusive culture that enriches our collective knowledge, broadens our perspectives, and propels us forward. We are dedicated to fostering an environment where everyone feels empowered to bring their whole selves to work, knowing it is through our individual experiences that we can all come together to truly make a positive impact in our firm, for our clients, within our communities, and beyond.

At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence. We commit to putting our best efforts forward in achieving our goals, and the goals of our clients. You can help us in that journey!

Need another reason to consider McMillan? Let’s work together to help you achieve your professional goals and career development.

Let’s get started

If this position is you, and you reside in or around the Toronto area, we look forward to hearing from you. Click on theApply Now**button.

McMillan is committed to providing accommodation for applicants with disabilities in its recruitment processes. If you require accommodation at any time during the recruitment process, please email us or contact us at 1.888.662.4624 to submit your accommodation request.

McMillan LLP is committed to fostering a culture of inclusion and diversity. We respect and embrace the unique backgrounds, perspectives and experiences of individuals at all levels of the firm. This enables us to provide innovative client service, contribute fully to our communities and advance our firm’s values.