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Trainee, IT Support

Creaform Inc5 days ago
Lévis, QC
Mid Level

Top Benefits

A stimulating work environment within a strong and passionate IT team
The opportunity to develop your skills and expertise
Flexible hours

About the role

Trainee, IT Support

Internship / Student

Canada - Levis

It

Available now

Want to be part of a passionate and innovative IT team?

Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.

Here's what we offer you:

  • A stimulating work environment within a strong and passionate IT team
  • The opportunity to develop your skills and expertise
  • Flexible hours
  • New offices located close to nature
  • A dynamic, people-oriented, stimulating, and open-minded company
  • A community of interns and young employees
  • A wide range of social activities... and much more!

What you will do on a daily basis

  • Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.)
  • Interact professionally with colleagues to ensure a high level of satisfaction
  • Configure and install computers for new employees
  • Use the ticketing system to document interventions
  • Provide an exceptional employee experience from the moment new recruits arrive
  • Participate in projects based on your curiosity and thirst for learning
  • Contribute to the enhancement of the IT infrastructure

What we are looking for

  • Vocational (DEP) or college (AEC/DEC) student in IT support
  • Ability to work independently to find solutions
  • Analytical and diagnostic skills
  • Ability to communicate in French and English
  • Strong interest in customer support

About Creaform Inc

Appliances, Electrical, and Electronics Manufacturing
501-1000

Creaform develops, manufactures and sells portable and automated 3D measurement technologies and specializes in engineering services. The company offers innovative solutions such as 3D scanning, reverse engineering, quality control, non-destructive testing, product development and simulation. Its products and services are intended for industries such as the automotive, aerospace, consumer products, heavy industries, health care, manufacturing, oil & gas, power generation and research & education.

Creaform has developed and sells the HandySCAN 3D portable, self-positioning 3D scanners, the HandyPROBE optical portable CMM, the MetraSCAN 3D optical CMM scanners and the Go!SCAN 3D white light scanner. The company also offers an intuitive photogrammetry device: the MaxSHOT 3D optical coordinate measuring system.

The company employs more than 450 people worldwide, and has offices in Lévis, Montréal, the United States, France, Germany, Spain, Italy, China, Korea, Japan, Singapore and Thailand. The company's head office and Quebec-based offices are 9001 : 2008 ISO certified.