About the role
"Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 30,000 employees in over 400 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services.
Your Opportunity
Stantec is looking for a detail-oriented and proactive bilingual (French/English) to join our team. Working in collaboration with our entire accounting team, you will be responsible for collection calls/emails and updating software system with collections activities and payments updates. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements. Your Key Responsibilities
- Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
- Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
- Prepare and manage account correspondence including overdue, final and ad hoc notices.
- Field client inquiries on invoices and resolve issues using soft collection skills.
- Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
- Perform record retention responsibilities.
- Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
- Verify initial client set up information or changes to ensure accurate billing details.
- Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
- Develop and implement appropriate collection strategies as necessary in conjunction with other stakeholders.
- Perform other similar and related duties as assigned. "
Primary Location: Canada | QC | Montreal
Organization: BC-1672 Financial Services-CA Quebec
Employee Status: Permanent
Job Level: Non-gestionnaire
Travel: Non
Schedule: Temps plein
Job Posting: 16/06/2025 02:06:56
Req ID: REQ2500010L
About Stantec
Stantec empowers clients, people, and communities to rise to the world’s greatest challenges at a time when the world faces more unprecedented concerns than ever before.
We are a global leader in sustainable engineering, architecture, and environmental consulting. Our professionals deliver the expertise, technology, and innovation communities need to manage aging infrastructure, demographic and population changes, the energy transition, and more.
Today’s communities transcend geographic borders. At Stantec, community means everyone with an interest in the work that we do—from our project teams and industry colleagues to our clients and the people our work impacts. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure.
We are designers, engineers, scientists, project managers, and strategic advisors. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.
Stantec trades on the TSX and the NYSE under the symbol STN.
About the role
"Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 30,000 employees in over 400 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services.
Your Opportunity
Stantec is looking for a detail-oriented and proactive bilingual (French/English) to join our team. Working in collaboration with our entire accounting team, you will be responsible for collection calls/emails and updating software system with collections activities and payments updates. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements. Your Key Responsibilities
- Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
- Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
- Prepare and manage account correspondence including overdue, final and ad hoc notices.
- Field client inquiries on invoices and resolve issues using soft collection skills.
- Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
- Perform record retention responsibilities.
- Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
- Verify initial client set up information or changes to ensure accurate billing details.
- Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
- Develop and implement appropriate collection strategies as necessary in conjunction with other stakeholders.
- Perform other similar and related duties as assigned. "
Primary Location: Canada | QC | Montreal
Organization: BC-1672 Financial Services-CA Quebec
Employee Status: Permanent
Job Level: Non-gestionnaire
Travel: Non
Schedule: Temps plein
Job Posting: 16/06/2025 02:06:56
Req ID: REQ2500010L
About Stantec
Stantec empowers clients, people, and communities to rise to the world’s greatest challenges at a time when the world faces more unprecedented concerns than ever before.
We are a global leader in sustainable engineering, architecture, and environmental consulting. Our professionals deliver the expertise, technology, and innovation communities need to manage aging infrastructure, demographic and population changes, the energy transition, and more.
Today’s communities transcend geographic borders. At Stantec, community means everyone with an interest in the work that we do—from our project teams and industry colleagues to our clients and the people our work impacts. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure.
We are designers, engineers, scientists, project managers, and strategic advisors. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.
Stantec trades on the TSX and the NYSE under the symbol STN.