About the role
Inclusion Support Worker
Job S****tatus: Continuous Part-Time
Pay & Grade**:** $22.501 to $27.87 Hourly Grade/Band**:** 1
Hours of Work**:**Up to 24 Hours per week
Initial location: Kitchener City Hall
**Posting period:**July 31, 2025 to August 14, 2025 (at 6:00pm)
Overview
As an Inclusion Worker, you will provide 1:1 support to participants with disabilities in municipal recreation programming, including swimming lessons, art classes, sport classes, and more. You have a strong interest in connecting with your participant and providing unique support and accommodations while encouraging maximum participation.
Responsibilities
- Reviews participant’s accommodation plan to familiarize self with participant’s social history, interests, abilities, needs, etc.
- Assist participants with program activities as outlined in their accommodation plans.
- Provides suggestions to program staff as it relates to program/equipment adaptations to allow for successful participation of participant.
- Ensures participants successful involvement in recreation programs, based on individual’s abilities.
- Monitors the safety and well-being of participants and reports or documents any challenges or concerns.
- Recognizes the participant’s strengths and limitations and provides program modifications based on their abilities while considering the need for safety.
- Assist participants with personal hygiene (e.g., toileting, changing, washing hands).
- Assist participants in and out of wheelchairs, on and off toilets, etc., using appropriate lifting techniques and procedures.
- Responds to behavioural issues and proactively plans to prevent issues from escalating.
- Responds to escalated issues ensuring safety of all (e.g., implementation of approved physical intervention techniques).
- Responds to basic participant and family inquiries when possible/applicable; refers advanced issues to coordinator, supervisor, or manager.
- Observes and immediately reports changes in participants’ physical and emotional conditions to coordinator, supervisor, or manager.
- Ensures medications are taken by participants and stored in a safe/secure space.
- Ensures areas are accessible and barrier free for participants.
- Completes incident reports as required.
- Provides first aid and CPR as required.
- Perform duties in accordance with corporate confidentiality standards.
- Performs other related duties as assigned.
Requirements
- Minimum Grade 12 diploma plus up to 1 year of additional job related post-secondary education.
- 1-6 months of related and relevant experience including on-the-job period of adjustment
- Valid CPR Level "C" and Standard First Aid Certificate
- Ability to provide a satisfactory Police Reference Check (Vulnerable Sector) issued after August 1, 2025, upon conditional offer
- City of Kitchener approved behaviour management certification (e.g. PMAB, BMS, NVCI) post-hire.
- Preference will be given to applicants with a Class G driver’s license and who have access to a vehicle for the full duration of employment
- Reliable with a good attitude and employment record.
**Department/Division:**Community Services, Neighbourhood Programs and Services
**Group:**Non-Union/Management
Competition Number**:** 2025-255
Job Code: 0882
Number of positions**:** 8
Why work at the City of Kitchener
About City of Kitchener, ON
Kitchener is a city in the Canadian province of Ontario. It is one of three cities that make up the Regional Municipality of Waterloo, and is the regional seat. Kitchener is located about 100 km (62 mi) west of Toronto. Kitchener was previously known as Berlin until a 1916 referendum changing the name. The city covers an area of 136.86 km2, had a population of 233,222 at the time of the 2016 Census.
About the role
Inclusion Support Worker
Job S****tatus: Continuous Part-Time
Pay & Grade**:** $22.501 to $27.87 Hourly Grade/Band**:** 1
Hours of Work**:**Up to 24 Hours per week
Initial location: Kitchener City Hall
**Posting period:**July 31, 2025 to August 14, 2025 (at 6:00pm)
Overview
As an Inclusion Worker, you will provide 1:1 support to participants with disabilities in municipal recreation programming, including swimming lessons, art classes, sport classes, and more. You have a strong interest in connecting with your participant and providing unique support and accommodations while encouraging maximum participation.
Responsibilities
- Reviews participant’s accommodation plan to familiarize self with participant’s social history, interests, abilities, needs, etc.
- Assist participants with program activities as outlined in their accommodation plans.
- Provides suggestions to program staff as it relates to program/equipment adaptations to allow for successful participation of participant.
- Ensures participants successful involvement in recreation programs, based on individual’s abilities.
- Monitors the safety and well-being of participants and reports or documents any challenges or concerns.
- Recognizes the participant’s strengths and limitations and provides program modifications based on their abilities while considering the need for safety.
- Assist participants with personal hygiene (e.g., toileting, changing, washing hands).
- Assist participants in and out of wheelchairs, on and off toilets, etc., using appropriate lifting techniques and procedures.
- Responds to behavioural issues and proactively plans to prevent issues from escalating.
- Responds to escalated issues ensuring safety of all (e.g., implementation of approved physical intervention techniques).
- Responds to basic participant and family inquiries when possible/applicable; refers advanced issues to coordinator, supervisor, or manager.
- Observes and immediately reports changes in participants’ physical and emotional conditions to coordinator, supervisor, or manager.
- Ensures medications are taken by participants and stored in a safe/secure space.
- Ensures areas are accessible and barrier free for participants.
- Completes incident reports as required.
- Provides first aid and CPR as required.
- Perform duties in accordance with corporate confidentiality standards.
- Performs other related duties as assigned.
Requirements
- Minimum Grade 12 diploma plus up to 1 year of additional job related post-secondary education.
- 1-6 months of related and relevant experience including on-the-job period of adjustment
- Valid CPR Level "C" and Standard First Aid Certificate
- Ability to provide a satisfactory Police Reference Check (Vulnerable Sector) issued after August 1, 2025, upon conditional offer
- City of Kitchener approved behaviour management certification (e.g. PMAB, BMS, NVCI) post-hire.
- Preference will be given to applicants with a Class G driver’s license and who have access to a vehicle for the full duration of employment
- Reliable with a good attitude and employment record.
**Department/Division:**Community Services, Neighbourhood Programs and Services
**Group:**Non-Union/Management
Competition Number**:** 2025-255
Job Code: 0882
Number of positions**:** 8
Why work at the City of Kitchener
About City of Kitchener, ON
Kitchener is a city in the Canadian province of Ontario. It is one of three cities that make up the Regional Municipality of Waterloo, and is the regional seat. Kitchener is located about 100 km (62 mi) west of Toronto. Kitchener was previously known as Berlin until a 1916 referendum changing the name. The city covers an area of 136.86 km2, had a population of 233,222 at the time of the 2016 Census.