About the role
Job Title: French-Speaking VIP Manager
Location: Toronto, Ontario (Remote to Onsite Transition)
Industry: iGaming (Casino, Sportsbook, Social Casino)
Employment Type: Full-time
About the Company:
We’re working with a highly respected iGaming Operator —part of a well-established international group—who are in the exciting early stages of launching a new Toronto office . With a proven track record of building successful teams in new markets, this is a unique opportunity to join at the ground level as they scale operations in Ontario .
About the Role:
As the French-Speaking VIP Manager , you’ll be responsible for managing relationships with High Net Worth (HNW) players, delivering a world-class VIP experience, and driving retention and growth within a key segment of the business. The role will begin as remote , with a view to transitioning onsite once the Toronto office is established.
Key Responsibilities:
- Manage and grow a portfolio of French-speaking VIP players
- Build long-term, trusted relationships to drive engagement, retention, and value
- Coordinate personalized promotions, events, and loyalty strategies
- Collaborate closely with marketing, CRM, and support teams to ensure a seamless customer journey
- Monitor player activity and proactively address high-value client needs
What We’re Looking For:
✅ Proven experience managing VIP/HNW players in Casino , Sportsbook , or Social Casino environments
✅ Full professional fluency in French and English
✅ Strong relationship-building and communication skills
✅ Commercially minded, with the ability to spot opportunities and upsell
✅ Comfortable working independently in a fast-moving, remote-first environment
About the role
Job Title: French-Speaking VIP Manager
Location: Toronto, Ontario (Remote to Onsite Transition)
Industry: iGaming (Casino, Sportsbook, Social Casino)
Employment Type: Full-time
About the Company:
We’re working with a highly respected iGaming Operator —part of a well-established international group—who are in the exciting early stages of launching a new Toronto office . With a proven track record of building successful teams in new markets, this is a unique opportunity to join at the ground level as they scale operations in Ontario .
About the Role:
As the French-Speaking VIP Manager , you’ll be responsible for managing relationships with High Net Worth (HNW) players, delivering a world-class VIP experience, and driving retention and growth within a key segment of the business. The role will begin as remote , with a view to transitioning onsite once the Toronto office is established.
Key Responsibilities:
- Manage and grow a portfolio of French-speaking VIP players
- Build long-term, trusted relationships to drive engagement, retention, and value
- Coordinate personalized promotions, events, and loyalty strategies
- Collaborate closely with marketing, CRM, and support teams to ensure a seamless customer journey
- Monitor player activity and proactively address high-value client needs
What We’re Looking For:
✅ Proven experience managing VIP/HNW players in Casino , Sportsbook , or Social Casino environments
✅ Full professional fluency in French and English
✅ Strong relationship-building and communication skills
✅ Commercially minded, with the ability to spot opportunities and upsell
✅ Comfortable working independently in a fast-moving, remote-first environment