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Frontline Support for Student Success

North Bay, ON
$24 - $30/hour
Mid Level
Full-time

Top Benefits

Comprehensive group benefits and pension plan
Tuition subsidy for eligible dependents
Company pension

About the role

Frontline Support, Student Success

Full-Time Support Staff

Reporting to the Manager, Student Learning and Transitions, the Frontline Support, Student Student Success secretary is responsible for assisting the Student Learning and Transitions team and Access and Inclusion team with the effective and efficient operation of services. Responsibilities include providing reception support for services within the Student Development and Services (SDS) Division, and secretarial support for the Student Learning and Transitions, and Access and Inclusion teams.

The Secretary will be responsible for the booking, intake, and screening of student and eligible alumni appointments; collecting consultation, program, and service utilization rates; assembling policy and procedure manuals for the departments, providing administrative support for all departmental programming, and supporting the Manager, Student Learning and Transitions and Manager, Access and Inclusion in tracking departmental budgets.

This position regularly interacts with a wide range of clients, including faculty, staff, students, external partners, and vendors and works closely with other departments across the university to support collaborative service delivery.

The successful candidate will have a two-year Office Administration diploma from a recognized college, combined with one to three years of relevant clerical experience preferably in a post-secondary setting.

A comprehensive group benefits and pension plan is offered, as well as a tuition subsidy for eligible dependents.

Please submit your letter of application and resume in one document, via email to careers@nipissingu.ca by 4:00 p.m., July 9, 2025

Job Types: Full-time, Permanent

Pay: $24.09-$30.50 per hour

Expected hours: 35 per week

Benefits:

  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Vision care

Schedule:

  • Monday to Friday

Work Location: In person

About Nipissing University

Higher Education
501-1000

While the roots of Nipissing University extend back to the 1900's with the North Bay Normal School, Nipissing University College was formed in 1967 as an affiliate of Laurentian University. Nipissing University received its charter as an independent University in 1992. Today, Nipissing is proud to be a primarily undergraduate university with a reputation for excellence in teacher education, arts, science and professional programs. Students will find themselves in a high quality academic environment that is student-focused and based on personal teaching practices, innovative approaches to learning, and a growing research culture. Nipissing is committed to playing a positive role in the educational, social, cultural and economic life in all of the communities it serves.