Top Benefits
About the role
About The Role Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.
The Quality Assurance Specialist is responsible for daily QA program activities. This role requires strong knowledge of HACCP, food safety, and quality systems. The specialist identifies food safety risks, supports root cause analysis, and drives corrective actions in collaboration with production teams. Independence, sound decision-making, and effective representation of the QA department are key.
Key Responsibilities Include
- Actively support the monitoring and maintenance of quality assurance programs.
- Analyze QA trends and contribute to corrective and preventive actions.
- Maintain procedures and deliver employee training as needed.
- Support the Environmental Monitoring Program and conduct internal audits (GMP, ISO, sanitation).
- Assist in preparing for and participating in third-party audits.
- Compile and submit QA reports, including non-conformances and customer complaints.
- Collaborate with operations to investigate quality and food safety issues, identifying root causes.
- Manage customer complaint investigations and follow up on corrective actions.
- Oversee the sanitation schedule and ensure its effective implementation.
- Contribute to the rollout of the Integrated Quality Pillar within the BC Operating System (TPM-based).
- Support the implementation and monitoring of BC’s Non-Negotiable Food Safety Principles.
- Review production records, manage product holds, and track non-conformances and CAPAs.
About You
- College Diploma/University Degree with preference given to a science discipline.
- Minimum of 2 (two) years of experience in a food manufacturing environment.
- Certified PCQI is an asset.
- Experience with FSSC 22000 is an asset.
- High degree of computer literacy with excellent written and oral communication skills.
- SAP experience is an asset
Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Chatham site.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
About Barry Callebaut Group
With annual sales of about CHF 10.5 billion in fiscal year 2023/24, the Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds.
The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people.
The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®.
The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future.
Top Benefits
About the role
About The Role Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.
The Quality Assurance Specialist is responsible for daily QA program activities. This role requires strong knowledge of HACCP, food safety, and quality systems. The specialist identifies food safety risks, supports root cause analysis, and drives corrective actions in collaboration with production teams. Independence, sound decision-making, and effective representation of the QA department are key.
Key Responsibilities Include
- Actively support the monitoring and maintenance of quality assurance programs.
- Analyze QA trends and contribute to corrective and preventive actions.
- Maintain procedures and deliver employee training as needed.
- Support the Environmental Monitoring Program and conduct internal audits (GMP, ISO, sanitation).
- Assist in preparing for and participating in third-party audits.
- Compile and submit QA reports, including non-conformances and customer complaints.
- Collaborate with operations to investigate quality and food safety issues, identifying root causes.
- Manage customer complaint investigations and follow up on corrective actions.
- Oversee the sanitation schedule and ensure its effective implementation.
- Contribute to the rollout of the Integrated Quality Pillar within the BC Operating System (TPM-based).
- Support the implementation and monitoring of BC’s Non-Negotiable Food Safety Principles.
- Review production records, manage product holds, and track non-conformances and CAPAs.
About You
- College Diploma/University Degree with preference given to a science discipline.
- Minimum of 2 (two) years of experience in a food manufacturing environment.
- Certified PCQI is an asset.
- Experience with FSSC 22000 is an asset.
- High degree of computer literacy with excellent written and oral communication skills.
- SAP experience is an asset
Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Chatham site.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
About Barry Callebaut Group
With annual sales of about CHF 10.5 billion in fiscal year 2023/24, the Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds.
The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people.
The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®.
The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future.