Top Benefits
About the role
Who you are
- We’re looking for a high-energy, high-aptitude individual to join our team to be our Growth Ops Generalist
- Someone with a strong work ethic and an eagerness to learn
- Detail-oriented and reliable
- Comfortable with ambiguity and moving quickly
- Low ego — no task is too small
- Excited by the opportunity to grow alongside an early-stage team
What the job involves
- This is an opportunity to work directly with our cross functional leaders and executive leaders on high-impact projects as we explore the next evolution of our product
- The first initiative will focus on outreach to prospective customers as part of product/market fit research for our Catalyst roadmap
- We’re a fast-paced, collaborative team that values a bias for action, initiative, and humility. You’ll be trusted with real responsibility from day one and encouraged to grow quickly by taking on more as you go
- Support product/market fit research through outreach and interview coordination
- Assist the CEO and Director of Product with special projects
- Help organize insights and learnings to inform product and go-to-market decisions
- Jump in wherever needed to help drive company priorities forward
- No prior experience is required — just a strong work ethic, willingness to learn, and the drive to take on whatever is needed
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.
Top Benefits
About the role
Who you are
- We’re looking for a high-energy, high-aptitude individual to join our team to be our Growth Ops Generalist
- Someone with a strong work ethic and an eagerness to learn
- Detail-oriented and reliable
- Comfortable with ambiguity and moving quickly
- Low ego — no task is too small
- Excited by the opportunity to grow alongside an early-stage team
What the job involves
- This is an opportunity to work directly with our cross functional leaders and executive leaders on high-impact projects as we explore the next evolution of our product
- The first initiative will focus on outreach to prospective customers as part of product/market fit research for our Catalyst roadmap
- We’re a fast-paced, collaborative team that values a bias for action, initiative, and humility. You’ll be trusted with real responsibility from day one and encouraged to grow quickly by taking on more as you go
- Support product/market fit research through outreach and interview coordination
- Assist the CEO and Director of Product with special projects
- Help organize insights and learnings to inform product and go-to-market decisions
- Jump in wherever needed to help drive company priorities forward
- No prior experience is required — just a strong work ethic, willingness to learn, and the drive to take on whatever is needed
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.