Customer service adviser
Top Benefits
About the role
Overview Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
Experience and specialization
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Walking
Benefits Financial benefits
- Bonus
- Commission
Other Benefits
- Other benefits
About Toner Chevrolet Buick GMC Ltd.
For over 50 years, we've dedicated ourselves to offer the best service to our clients and to work on developing long-term client relationships. With us, we will get you into a new or pre-owned vehicle at the best possible rates. Our Service department is second to none and carry a full line of parts and accessories to help make your vehicle look the best it can.
Customer service adviser
Top Benefits
About the role
Overview Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
Experience and specialization
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Walking
Benefits Financial benefits
- Bonus
- Commission
Other Benefits
- Other benefits
About Toner Chevrolet Buick GMC Ltd.
For over 50 years, we've dedicated ourselves to offer the best service to our clients and to work on developing long-term client relationships. With us, we will get you into a new or pre-owned vehicle at the best possible rates. Our Service department is second to none and carry a full line of parts and accessories to help make your vehicle look the best it can.