Job Title: Branch Manager

Status: Permanent
Type of Contract: Permanent
Schedule: Full-Time
Location: Rouyn-Noranda, Quebec

Your role

• Achieve the expected financial contribution target of the branch, by identifying with your team the expected behaviors and business development activities.
• Provide personalized coaching to advisors, the Client Service Manager and the business development support team to develop their skills and support them in their career path.
• Hire, develop and manage the performance of your team members.
• Mobilize the team to ensure a superior customer experience.
• Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance and branch operating procedures.
• Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs).
• Develop a lasting relationship with the branch's customers, through various activities aimed at customer acquisition and retention.
• Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential.

Your Team

With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

Basic requirements

• Between five and ten years of experience: in management and coaching of a consulting / business development team/ in business development in the financial field.
• Diploma of College Studies (DEC) and eight to ten years of experience or Bachelor's degree related to the industry and five to seven years of experience or Master's degree and five years of experience, depending on the level of the position.
• Be a mutual fund representative (REC) or become one within 3-6 months of hiring.
• Be responsible for the compliance of the administrative unit (RCUA) or become one within months of hiring.

Languages:

French

Skills

• Critical Thinking
• Diversity & Inclusion
• Emotional Intelligence
• Problem Solving
• Risk Management
• Stress Management
• Client-focused
• Decision Making
• Learning Agility
• Mobilization
• Partner Development
• Resiliency
• Strategy Execution
• Managerial Courage

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.