Top Benefits
About the role
Who We Are
Canada Guaranty is a privately held Canadian mortgage insurer, established in 2010 following the acquisition of AIG United Guaranty Mortgage Insurance Company Canada by the Ontario Teachers’ Pension Plan and National Mortgage Guaranty Holdings Inc.
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring Canadians are provided with greater access to affordable and sustainable homeownership.
Canada Guaranty’s performance-driven culture thrives on accountability, collaboration, and supportive teamwork. If you’re a dedicated team player with a strong track record of excellence, we can’t wait to hear from you!
About The Opportunity
Canada Guaranty is seeking a Business Analyst to join our dynamic IT/Operations team. Working as a liaison between the business, IT and industry partners, the Business Analyst helps ensure the timely and effective execution of new IT initiatives with lender partners, third party suppliers and internal stakeholders. The Business Analyst team supports a wide range of business and technology enhancements and operational functions, as well as playing a key role in delivering service excellence to Canada Guaranty’s customers.
To succeed in this role, it is critical that the Business Analyst should be team and results-oriented, have an analytical way of thinking, an ability to collaborate with technical and non-technical resources, and a “can do” attitude.
In this role, you will:
- Assist in the development of strategic technology solutions for customers and internal stakeholders.
- Work with lender partners and third party suppliers to ensure timely and effective execution of new system integration initiatives.
- Provide day-to-day oversight on initiatives, and report issues as appropriate to the Program Management Director.
- Provide concise status reports on initiatives, focusing on key issues, action plans and decisions required.
- Work with internal business units including Risk, Underwriting, Information Technology, Finance, Sales, and Loss Mitigation to facilitate requirements gathering and execution of new business and technical initiatives.
- Collaborate with the IT technical team to estimate and develop these solutions.
- Plan and conduct user acceptance testing with lender partners and internal users to ensure solutions meet business needs.
- Assist in the deployment and validation of production system changes as required
- Diagnose and find the root cause of application issues reported by users.
- Develop and build strategic lender relationships and inform management of any business trends in need of further review.
Essential Qualifications
- University degree in Business, Computer Science or related field, or equivalent work experience in an analytical role.
- Previous experience working in financial services
- Demonstrated proficiency in underwriting-related technology applications.
- Strong planning, organizational and time management skills.
- Excellent listening and oral/written communication skills.
- A willingness to take accountability for and follow through on commitments.
- Exceptional analytical and conceptual thinking skills.
- Understanding of the software development life cycle.
- Ability to work independently on a variety of tasks and bring each of them to completion, while keeping management informed of status and seeking assistance as needed.
- Ability to work in, and effectively adjust to, changing priorities and schedules.
- Demonstrated ability to work in a respectful, collaborative, people and team-oriented environment.
- A strong sense of urgency about assisting customers, solving problems, meeting challenging deadlines and achieving critical goals.
Preferred Qualifications
- Basic knowledge of IT infrastructure (hardware, software, databases, networking, storage, and virtualization)
- Hold or in pursuit of CBAP designation
- Sound knowledge and experience working within mortgage lending or related financial services
- Detailed knowledge of the mortgage and mortgage insurance industries.
What We Offer You
Canada Guaranty is proudly recognized by Great Place to Work® as one of the Best Workplaces™ in Financial Services & Insurance (2024, 2025), Best Workplaces™ in Ontario (2024), Best Workplaces™ for Mental Wellness (2025), Best Workplaces™ for Inclusion (2025), Best Workplaces™ for Women (2025), Best Workplaces™ with the Most Trusted Executive Teams (2025), and Best Workplaces™ in Canada – 100-999 Employees (2025). Join us and see why!
We offer a comprehensive total rewards package, including competitive compensation, company-matched retirement programs, health and dental coverage, flexible work options, and a friendly, inclusive, and supportive culture.
Accommodation Notice
Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.
#LI-Hybrid / #LI-PRO
About Canada Guaranty
Canada Guaranty Mortgage Insurance Company ("Canada Guaranty") is supported by the leading financial strength and diversification of its ownership group, comprised of the Ontario Teachers' Pension Plan and National Mortgage Guaranty Holdings Inc.
As a proudly Canadian private mortgage insurer, Canada Guaranty is dedicated to ensuring Canadians are provided with more opportunities for successful and sustainable homeownership. With a commitment to service excellence, Canada Guaranty offers improved choice through value-added solutions and a comprehensive range of mortgage default insurance products.
Meeting the diverse needs of mortgage and lending professionals means providing the necessary support and essential tools to help them succeed with their borrowers. To discover how the Canada Guaranty team can help you, please visit www.canadaguaranty.ca.
Top Benefits
About the role
Who We Are
Canada Guaranty is a privately held Canadian mortgage insurer, established in 2010 following the acquisition of AIG United Guaranty Mortgage Insurance Company Canada by the Ontario Teachers’ Pension Plan and National Mortgage Guaranty Holdings Inc.
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring Canadians are provided with greater access to affordable and sustainable homeownership.
Canada Guaranty’s performance-driven culture thrives on accountability, collaboration, and supportive teamwork. If you’re a dedicated team player with a strong track record of excellence, we can’t wait to hear from you!
About The Opportunity
Canada Guaranty is seeking a Business Analyst to join our dynamic IT/Operations team. Working as a liaison between the business, IT and industry partners, the Business Analyst helps ensure the timely and effective execution of new IT initiatives with lender partners, third party suppliers and internal stakeholders. The Business Analyst team supports a wide range of business and technology enhancements and operational functions, as well as playing a key role in delivering service excellence to Canada Guaranty’s customers.
To succeed in this role, it is critical that the Business Analyst should be team and results-oriented, have an analytical way of thinking, an ability to collaborate with technical and non-technical resources, and a “can do” attitude.
In this role, you will:
- Assist in the development of strategic technology solutions for customers and internal stakeholders.
- Work with lender partners and third party suppliers to ensure timely and effective execution of new system integration initiatives.
- Provide day-to-day oversight on initiatives, and report issues as appropriate to the Program Management Director.
- Provide concise status reports on initiatives, focusing on key issues, action plans and decisions required.
- Work with internal business units including Risk, Underwriting, Information Technology, Finance, Sales, and Loss Mitigation to facilitate requirements gathering and execution of new business and technical initiatives.
- Collaborate with the IT technical team to estimate and develop these solutions.
- Plan and conduct user acceptance testing with lender partners and internal users to ensure solutions meet business needs.
- Assist in the deployment and validation of production system changes as required
- Diagnose and find the root cause of application issues reported by users.
- Develop and build strategic lender relationships and inform management of any business trends in need of further review.
Essential Qualifications
- University degree in Business, Computer Science or related field, or equivalent work experience in an analytical role.
- Previous experience working in financial services
- Demonstrated proficiency in underwriting-related technology applications.
- Strong planning, organizational and time management skills.
- Excellent listening and oral/written communication skills.
- A willingness to take accountability for and follow through on commitments.
- Exceptional analytical and conceptual thinking skills.
- Understanding of the software development life cycle.
- Ability to work independently on a variety of tasks and bring each of them to completion, while keeping management informed of status and seeking assistance as needed.
- Ability to work in, and effectively adjust to, changing priorities and schedules.
- Demonstrated ability to work in a respectful, collaborative, people and team-oriented environment.
- A strong sense of urgency about assisting customers, solving problems, meeting challenging deadlines and achieving critical goals.
Preferred Qualifications
- Basic knowledge of IT infrastructure (hardware, software, databases, networking, storage, and virtualization)
- Hold or in pursuit of CBAP designation
- Sound knowledge and experience working within mortgage lending or related financial services
- Detailed knowledge of the mortgage and mortgage insurance industries.
What We Offer You
Canada Guaranty is proudly recognized by Great Place to Work® as one of the Best Workplaces™ in Financial Services & Insurance (2024, 2025), Best Workplaces™ in Ontario (2024), Best Workplaces™ for Mental Wellness (2025), Best Workplaces™ for Inclusion (2025), Best Workplaces™ for Women (2025), Best Workplaces™ with the Most Trusted Executive Teams (2025), and Best Workplaces™ in Canada – 100-999 Employees (2025). Join us and see why!
We offer a comprehensive total rewards package, including competitive compensation, company-matched retirement programs, health and dental coverage, flexible work options, and a friendly, inclusive, and supportive culture.
Accommodation Notice
Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.
#LI-Hybrid / #LI-PRO
About Canada Guaranty
Canada Guaranty Mortgage Insurance Company ("Canada Guaranty") is supported by the leading financial strength and diversification of its ownership group, comprised of the Ontario Teachers' Pension Plan and National Mortgage Guaranty Holdings Inc.
As a proudly Canadian private mortgage insurer, Canada Guaranty is dedicated to ensuring Canadians are provided with more opportunities for successful and sustainable homeownership. With a commitment to service excellence, Canada Guaranty offers improved choice through value-added solutions and a comprehensive range of mortgage default insurance products.
Meeting the diverse needs of mortgage and lending professionals means providing the necessary support and essential tools to help them succeed with their borrowers. To discover how the Canada Guaranty team can help you, please visit www.canadaguaranty.ca.