Who you are

• Access & Provisioning Expertise: 5+ years in product management, ideally with experience in identity access management, access governance, or enterprise provisioning workflows
• Workflow & Policy Thinking: You’ve built request/approval engines, access flows, or orchestration layers before—and know what’s hard about them
• Systems Awareness: You understand the dependencies between App Store UX, policy engines, integration logic, and provisioning APIs
• Security-First Mentality: You think about access as a vector for risk and prioritize least privilege, just-in-time models, and auditability by design
• Strong UX + Infra Balance: You care about elegant end-user flows and also deeply understand the backend complexity to make them work at scale

What the job involves

• Lumos is reinventing enterprise access by turning IT into a product—and the App Store is how users experience it
• We're looking for a Senior Product Manager for App Store & Provisioning to lead our efforts in automating access requests, enabling just-in-time (JIT) provisioning, and enforcing least privilege at scale
• This role is at the center of how Lumos delivers secure, efficient access across the enterprise
• You’ll define the product experience and underlying systems that power our App Store interface, request orchestration engine, and provisioning infrastructure
• Your work will directly impact how quickly users get access, how safely it’s granted, and how easily IT can manage it
• You’ll collaborate closely with platform engineers, our integrations team, and the broader product surface to design self-service, policy-driven access that just works
• Access Request & Fulfillment Flow: Own the end-to-end request experience—from App Store UI to fulfillment—ensuring high success rates and minimal friction for users, reviewers, and approvers
• Provisioning Engine: Drive the architecture and roadmap of our provisioning infrastructure (manual, semi-automated, and fully automated), ensuring correctness, observability, and least privilege access controls
• Just-in-Time Access: Expand our support for JIT access use cases across SaaS, internal apps, and infra. Define time-bound access models, revocation policies, and access audits
• App Catalog & Management: Scale the App Store catalog with structured metadata, automated sync from integrations, and rich configuration capabilities to support enterprise app governance
• Workflow & Policy Abstractions: Define reusable components (e.g., multi-stage approval flows, entitlement templates, auto-expiry rules) that scale across apps and environments
• Access Accuracy & Auditability: Partner with security and compliance teams to ensure every granted access is justified, logged, and easily reviewed

Benefits

• Two Company Off-Sites Per Year
• 100% Remote + Opportunity To Work From Our Office in SF
• Monthly Wellness Budget
• 16-Week Parental Leave for All Parents
• Career-Development Funding