Patient Administrative Associate - Regular Part-Time - Veterans Centre LSSE - 2025-13909
About the role
Summary of Duties
The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit. The PAA will provide coverage support to other Veteran Centre units as required.
Qualifications/Skills
- One year of Community College required, Medical Terminology course preferred
- One year of Administrative/Business experience in a healthcare setting required
- Previous experience working with the elderly preferred
- Advanced computer skills and knowledge of software packages such as Microsoft Word and Windows
- Demonstrated knowledge of ESP and Dimensions staff scheduling systems and unionized scheduling practices preferred
- Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute required
- Patient and Family focused care philosophy
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks
- Excellent problem-solving and communication skills
- Excellent telephone/customer service skills
- Demonstrated ability to follow established routines
- Demonstrated ability to work successfully in a team environment.
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan
Patient Administrative Associate - Regular Part-Time - Veterans Centre LSSE - 2025-13909
About the role
Summary of Duties
The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit. The PAA will provide coverage support to other Veteran Centre units as required.
Qualifications/Skills
- One year of Community College required, Medical Terminology course preferred
- One year of Administrative/Business experience in a healthcare setting required
- Previous experience working with the elderly preferred
- Advanced computer skills and knowledge of software packages such as Microsoft Word and Windows
- Demonstrated knowledge of ESP and Dimensions staff scheduling systems and unionized scheduling practices preferred
- Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute required
- Patient and Family focused care philosophy
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks
- Excellent problem-solving and communication skills
- Excellent telephone/customer service skills
- Demonstrated ability to follow established routines
- Demonstrated ability to work successfully in a team environment.
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan