📞 We're Hiring: Call Centre Agent (Remote)

Are you someone who thrives in a fast-paced environment, has strong typing and transcribing skills, and loves helping people?

We’re looking for a Telephone Agent to join our dynamic, remote support team! If you’re calm under pressure, a great communicator, and can multitask like a pro, we want to hear from you.

🔹 What You’ll Be Doing:

• Answering inbound and outbound calls with professionalism and care

• Responding to client needs using effective communication and a customer-first mindset

• Transcribing audio communications and maintaining accurate records

• Monitoring lone worker safety and check-ins

• Managing after-hours reception and escalating issues as needed

• Supporting internal teams with timely updates and reports

🔹 Must-Have Qualities:

✅ Comfortable in high-pressure situations with quick reaction times

✅ Excellent audio comprehension and typing speed (min. 40 WPM)

✅ Strong customer service and communication skills

✅ Flexible availability – weekends and evenings included

✅ Tech-savvy with intermediate Google Workspace experience

✅ A true team player who brings positive energy to every shift

🔹 Role Details:

• Remote position (must have a quiet and distraction-free workspace)

• Must be 18+ and legally eligible to work in Canada

• Open availability within 12:00 PM – 7:00 AM MST, Monday–Sunday

• Must have access to a personal phone for work purposes

💬 Why Join Us?

This is more than a job — it's an opportunity to be part of a mission-driven team delivering meaningful communication services across North America. We offer flexibility, growth opportunities, and a work environment that values your dedication, resilience, and team spirit.

💻 Apply today if you're ready to make an impact, one call at a time.

📩 Send your resume to: jobs@commalert.com