Implementation Specialist (ERP)
Top Benefits
About the role
The primary responsibility of the Implementation Specialist is to successfully lead projects related to the integration of our software system with clients. You will not only be in charge of user training, data conversion, and software configuration, but you will also guide the client through the analysis of their software needs to optimize system usage.
Responsibilities:
- Gather company pedigree information
- Attend preparatory interdepartmental meetings
- Collect client business requirements using a questionnaire
- Prepare training and implementation-related documentation
- Create a project timeline
- Develop the training plan, assign client tasks, and send recurring meeting requests
- Convert data from the current system to Ogasys
- Configure the software based on client requirements
- Train in-store super-users
- Be available and present during the go-live period, either onsite or remotely
- Follow up on client-assigned tasks
- Prepare the client for the testing phase
- Participate in the data transaction purge with the programming team
- Provide continuous support throughout the implementation process
Skills:
- Ability to manage multiple projects simultaneously
- Knowledge of accounting is an asset, especially to facilitate training
- Flexibility with working hours, depending on client time zones (e.g., BC vs. Atlantic)
- Advanced English skills are required, as most of our clients, partners, and vendors are English-speaking across Canada. The role requires frequent communication in English.
- Familiarity with retail operations, particularly in hardware stores
- Knowledge of the building materials and lumber industry, as well as hardware products
- Strong time management and prioritization skills
- Ability to manage stress effectively
- Enjoy working as part of a team
- Positive, constructive, and solution-oriented attitude
Conditions:
- Remote work
- 3 weeks of paid vacation starting in the first year; 4 weeks after 3 years; 5 weeks after 7 years of service
- 5 personal days per year
- 100% employer-paid group insurance from day one
- Annual active lifestyle bonus
- Employee assistance program
- Group RRSP with employer contributions
- Birthday gift
- Career development opportunities
Harris is committed to an employment equity program, and applications from members of designated groups — including women, persons with disabilities, Indigenous peoples, and visible minorities — are strongly encouraged. If you are a person with a disability, assistance is available upon request during the pre-selection and selection process.
The Harris talent acquisition team does not use text messages to contact candidates or request confidential information. We encourage all applicants to apply directly to published job postings. If selected, you will be contacted by a Harris manager or a member of the talent acquisition team for an interview, once the job requirements have been met.
Implementation Specialist (ERP)
Top Benefits
About the role
The primary responsibility of the Implementation Specialist is to successfully lead projects related to the integration of our software system with clients. You will not only be in charge of user training, data conversion, and software configuration, but you will also guide the client through the analysis of their software needs to optimize system usage.
Responsibilities:
- Gather company pedigree information
- Attend preparatory interdepartmental meetings
- Collect client business requirements using a questionnaire
- Prepare training and implementation-related documentation
- Create a project timeline
- Develop the training plan, assign client tasks, and send recurring meeting requests
- Convert data from the current system to Ogasys
- Configure the software based on client requirements
- Train in-store super-users
- Be available and present during the go-live period, either onsite or remotely
- Follow up on client-assigned tasks
- Prepare the client for the testing phase
- Participate in the data transaction purge with the programming team
- Provide continuous support throughout the implementation process
Skills:
- Ability to manage multiple projects simultaneously
- Knowledge of accounting is an asset, especially to facilitate training
- Flexibility with working hours, depending on client time zones (e.g., BC vs. Atlantic)
- Advanced English skills are required, as most of our clients, partners, and vendors are English-speaking across Canada. The role requires frequent communication in English.
- Familiarity with retail operations, particularly in hardware stores
- Knowledge of the building materials and lumber industry, as well as hardware products
- Strong time management and prioritization skills
- Ability to manage stress effectively
- Enjoy working as part of a team
- Positive, constructive, and solution-oriented attitude
Conditions:
- Remote work
- 3 weeks of paid vacation starting in the first year; 4 weeks after 3 years; 5 weeks after 7 years of service
- 5 personal days per year
- 100% employer-paid group insurance from day one
- Annual active lifestyle bonus
- Employee assistance program
- Group RRSP with employer contributions
- Birthday gift
- Career development opportunities
Harris is committed to an employment equity program, and applications from members of designated groups — including women, persons with disabilities, Indigenous peoples, and visible minorities — are strongly encouraged. If you are a person with a disability, assistance is available upon request during the pre-selection and selection process.
The Harris talent acquisition team does not use text messages to contact candidates or request confidential information. We encourage all applicants to apply directly to published job postings. If selected, you will be contacted by a Harris manager or a member of the talent acquisition team for an interview, once the job requirements have been met.