Jobs.ca
Jobs.ca
Language
Tines logo

Solutions Engineer

Tines11 days ago
Remote
Remote (US, Canada)
Mid Level

Top Benefits

Startup equity & extended exercise window
Matching retirement plans
Home office setup

About the role

Who you are

  • 2+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company
  • Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies
  • Security and/or IT industry experience
  • Strong skills and experience with uncovering customer needs
  • Experience with delivering compelling demos to customers and winning technical evaluations
  • Experience communicating with business and technical audiences
  • A love for learning, open to giving and receiving feedback and passionate about making clients successful
  • Project management skills and ability to deliver customer solutions
  • Analytical skills and the ability to craft actionable insights from complex data
  • A startup mentality with the ability to adapt in a fast-paced environment

What the job involves

  • We are looking for a Commercial Solutions Engineer to join our pre-sales team at Tines and win new customers
  • You will partner closely with our Account Executives & sales leadership to evangelize Tines' SaaS solutions and educate customers on the business value that they gain with no-code automation
  • You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work
  • The ideal candidate will be someone who understands customer business pains and can show how Tines can be deployed quickly to add value and solve problems
  • Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face
  • Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions
  • Build and demo Tines Stories with customers to show value and win sales
  • Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations
  • Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
  • Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements
  • Be a key source of market feedback into the product organization
  • Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more
  • Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE team

Benefits

  • Startup equity & extended exercise window
  • Matching retirement plans
  • Home office setup
  • Private healthcare plans
  • 25 days annual leave
  • Extra company holidays
  • Generous parental leave programs
  • Flexibility in how and where you work
  • Phone and home Internet allowance

About Tines

Software Development
201-500

Founded in 2018 in Dublin by experienced security practitioners, Tines makes teams more effective and efficient.

All teams across a company are too often stuck doing tedious manual work, and we want to change that. Tines is an automation platform designed to allow anyone to connect their technology stack and automate any repetitive manual task, regardless of complexity. No integrations, apps, plugins, or custom code required.

With a Story Library packed with ready to use and customize workflows and 1,000+ prebuilt templates for common actions, Tines' powerful platform is trusted by the world's leading companies. Get started with the free community edition: https://tines.io.